• Supervise and lead a team of service technicians who perform service and integration activities• Implement and maintain Quality and HSE certification and associated documentation• Develop a Quality and Safety culture within the organization.• Hire, train, and mentor service technicians, identify training needs for team members• Identify opportunities to improve customer satisfaction• Co-ordinate proposals and reports for submittal to clients• Prepare budgets, bids, and contracts, develop cost estimates• Co-ordinate project deliverables and requests between Westech and clients within project scope• Check technical accuracy of work for documentation when required• Provide technical solutions for complex applications• Ensure continuous and valuable communication with team members, vendors and clients

• Assist customers with product warranty and repair issues, primarily by troubleshooting over the phone and onsite.• Actively promoting and participating in the pursuit and implementation of the Company’s values, philosophy, and strategic goals.• Perform Electrical design and specification in the development of custom control panels.• Communicate ideas between employees and customers to provide solutions to customers application.• Provide leadership with employees.• Deal with situations, people and problems ethically, with honesty and integrity.• Strong computer skills including proficiency in Microsoft Office Suite.• Provide support on the development of the fugitive emission audit and reporting surveys.• Participate in the Safety programs and Quality Systems.Describe your responsibilities and achievements in terms of impact and results. Use examples, but keep it short.

• Motivate and supervise workers.• Executed daily operations of employee’s tasks for the day.• Operated, and maintain equipment such as bobcats, chainsaws and chop saws.• Trained and managed crews on safe use of equipment and proper ways to maintain and use them.• Supervised and managed crews and resolved conflicts within crews.• Successfully managed a 10-person team in the construction of pathways and boardwalks.• Structured and maintained a good working environment for employees.• Perform daily inspections and servicing on City of Calgary fleet vehicles.

Plan, develop and conduct tests on electronic components, products and systems. Train and manage new employees to achieve significant improvements in their productivity. Train employees on various types of testing equipment such as digital multi-meter. Use computer-assisted software and equipment. Determine conditions regarding which tests were to be conducted. Keep up to date on new products and their proper use.

Interview individuals to locate missing persons. Conduct surveillance of suspects with the use of binoculars and cameras. Conduct background investigations of individuals to obtain data on character, financial status and personal history. Write reports of investigations for clients. Report criminal information to police. Investigate activities of individuals in divorce and child custody cases.