David S. Email & Phone Number

Remote

• Leading SaaS products - Mobile content transfer, diagnostics and analytics products (B2B & B2C) for mobile network operators (telco market).• Converting customer’s need and business requirements into detailed functional specifications and requirements (PRDs / user stories / flow diagrams / UX) to R&D and QA teams. • Gathering, mapping and prioritizing products requirements from customers and sales based on business value, performing UAT, running pilots.• Managing strategic customer projects according to Agile / Scrum.

Israel

Digital Concierge specialized in the purchase of tickets for high-demand events (sport, concert, theater...) throughout Europe• Consult innovative and fast-growing businesses in their digital transformation process with regards to Sales, Service and Marketing solutions.• Collaborate with internal stakeholders to progress customers through the evaluation cycle and deliver on expectations.• Build long-term, lasting relationships with customers.• Identify and create new qualified sales opportunities from inbound and outbound prospecting.• Achieve monthly KPIs and targets based on value, pipeline, number of opportunities and closed ACV.

France

• Meet with clients to discuss financial goals, investments timelines, risk tolerance.• Recommend financial services and products to meet client needs.• Monitor the market and economy to evaluate changes.• Develop and maintain relationship with individuals, corporate, executives and potential clients.• Manage all communications, provide excellent customer service, and resolve any customer issues.

France

• Engaging customers through a mix of 1:1 and 1:many interactions to keep customers enthusiastic about the products.• Manage a portfolio of ~200 customers, relying on data to balance the need for individual vs. group engagement.• Present recommendations to customers based on their long-term goals and current challenges.• Host weekly online events that let customers get to know us while they learn alongside their peers.• Produce short videos that convey intricate concepts in an easily digestible way.• Build outreach campaigns that entice customers to engage with us and realize the value of our partnership.

France

• Technical product management of a SaaS ALM (cloud-based Test management and automation and Development management).• Setting up and defining the first Functional Architect (Technical Product Manager) position and assimilating new work processes.• Translating product requirements into detailed functional behavior specifications.• Defining UX/UI concept and design.• Cooperating and coordinating with multiple stakeholders – Product Managers, UX, R&D and QA teams. • Working with multidisciplinary groups across R&D using Agile Methodologies.• Designing a modern external API.