• Led a team of 18 QA analysts through the successful completion and release of 3 post-launch patches and DLCs, despite truncated release time-frames• Analyzed and reported on the performance of 2 outsource teams to inform hiring decisions for future projects• Created and implemented 10 new processes for bug tracking and risk assessment within an established framework• Teamed up with production and 5 design teams to formulate strategies for reviewing new content in real time• Consistently provided mentorship to team members on a monthly basis, guiding their professional growth and development within the QA department

• Successfully led a QA team of up to 30 people through completion of project test cycles for titles such as WWE 2K22, PGA Tour 2K21, and WWE Battlegrounds• Managed the testing and release of base games, patches, and post-launch content, including DLCs, through sign-off and approval to first-party• Created test plans and test cases to direct daily assignments for the project team, while managing resources based on critical areas of production needs• Produced daily and weekly reports for management, providing detailed insights into the project's progress and status• Conducted risk management analysis in relation to releases, assessing the impact of bugs and weighing the pros and cons for the consumer

• Collaborated closely with project management to uphold the Software Development Life Cycle (SDLC) for 6 AAA titles, encompassing renowned franchises such as the Bioshock and Borderlands series, Battleborn, and Evolve• Designed and implemented comprehensive test cases to thoroughly cover the project scope• Maintained an expert-level understanding of a significant portion of the project

• Maintained a high level knowledge of testing methodologies• Trained new QA testers to meet the quality standards set by supervisors.

• Completed test cases and comprehensively assessed all aspects of project titles, while documenting bugs in a shared database.