David S. Hills

David S. Hills Email and Phone Number

Senior Product Support Analyst at Ellucian @ Ellucian
reston, virginia, united states
David S. Hills's Location
Fredericksburg, Virginia, United States, United States
David S. Hills's Contact Details
About David S. Hills

Information Professional with an interest in promoting good Research and Information Literacy. Strong Project Management and Analytic skills. MS Access and Excel proficient.

David S. Hills's Current Company Details
Ellucian

Ellucian

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Senior Product Support Analyst at Ellucian
reston, virginia, united states
Website:
ellucian.com
Employees:
3181
David S. Hills Work Experience Details
  • Ellucian
    Senior Product Support Analyst
    Ellucian Aug 2015 - Present
    Reston, Va
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  • Article One Partners
    Freelance Technical Literature Researcher
    Article One Partners Jul 2012 - Present
    Research patent and non-patent literature for verification of legal claims on behalf of non-disclosed companies and NGOs.
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  • George Washington University
    Physical Sciences & Engineering Collection Development Librarian
    George Washington University Jan 2013 - Jul 2015
    Washington D.C. Metro Area
    I give researchers and students access to information resources. Or if you prefer, I buy books. And keep within a budget. And Analyze costs to keep in the budget.
    View
  • Pearl.Com
    Research Librarian Professional (Freelance)
    Pearl.Com Sep 2012 - Jan 2013
    I researched Financial Software issues for consumers world wide and provided solutions to those issues.
  • Intuit
    Senior Support Operations Analyst (Knowledge Management)
    Intuit Jul 2006 - Jun 2012
    Fredericksburg, Va
    I asked for new ways to report so I could understand. I worked with people where they were and let them grow. I asked them to share their knowledge. I started conversations and kept them going. I taught search techniques.
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  • Intuit
    Product Support Engineer
    Intuit Jul 1997 - Jun 2006
    Fredericksburg, Va
    I helped people fix software over the phone. When other people couldn't. And when users were sure they couldn't. Because the software wouldn't work before. Now it does.
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  • Intuit
    Support Agent
    Intuit Nov 1995 - Jun 1997
    Rio Rancho, Nm
    I helped people fix consumer software over the phone.
    View

David S. Hills Skills

Process Improvement Technical Support Knowledge Management Technical Writing Customer Service Software Documentation Enterprise Software Program Management Saas Sharepoint Business Process Improvement Analysis Cross Functional Team Leadership Change Management Troubleshooting Online Research Visio Data Analysis Business Analysis Problem Solving Software Technical Documentation Databases Integration Quality Assurance Customer Oriented Security Agile Project Management Windows Content Management Software Development

David S. Hills Education Details

Frequently Asked Questions about David S. Hills

What company does David S. Hills work for?

David S. Hills works for Ellucian

What is David S. Hills's role at the current company?

David S. Hills's current role is Senior Product Support Analyst at Ellucian.

What is David S. Hills's email address?

David S. Hills's email address is ds****@****ite.com

What schools did David S. Hills attend?

David S. Hills attended Florida State University, University Of Pittsburgh.

What skills is David S. Hills known for?

David S. Hills has skills like Process Improvement, Technical Support, Knowledge Management, Technical Writing, Customer Service, Software Documentation, Enterprise Software, Program Management, Saas, Sharepoint, Business Process Improvement, Analysis.

Who are David S. Hills's colleagues?

David S. Hills's colleagues are Ronald Singh, Ghany Winston, Richie Teh, Aristides Camacho Sanchez, Matthew Spinner, Micki Hart, Prathap Kn.

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