David Love Email & Phone Number

Chicago, Il, Us

Mountain View, California, Us

Parente is mental health care for families with children ages 2 to 12 who are facing behavioral or emotional challenges. Unlike traditional therapy, PAT, our Digital Co-therapist teams up with mental health professionals to deliver world-class care that is affordable, tailored to each family, and accessible at the exact moment you need it.

• Health tech hedge fund: Advisor to founder of early stage health tech companies on investment profile. Consulted product leaders of venture investment companies on product fundamentals.• Product startup: Advisor to CEO and head of product for launch strategies and product processes for a company that streamlines the e2e process, and leverages the buying power, of co-buying properties.

San Francisco, California, Us

• Doctors at home: Led development of product that enabled us to staff doctors working from home – Updated scheduling to scale how medical staff sign up for shifts – Built integration with 3rd party product to scale a network of phlebotomists for blood draws at home – Automated and created self-service for members to schedule time with Forward, built out a training platform, enabled hiring of 50 doctors in 3 months, increased uptake of members by 2x

San Francisco, California, Us

• Led revamp of our money and transaction systems to ensure Forward stays audit ready– Revised our financial management systems. Put regression test suite in place and design a best-in-class transaction and accounting system• Introduced and rolled out feature flag systems broadly adopted by Forward engineering

San Francisco, California, Us

• Health apps: Led development of doctor-led programs and health apps – Deployed programs: hypertension mgmt, heart health, weight mgmt, primary care, and cancer prevention– Built a product suite that enabled non-engineering resources to develop and launch programs without engineering involvement and set us on course to allow 3rd parties to develop apps on our platform– The apps and programs had a significant impact on our growth, retention, and clinical outcomes

Pleasanton, California, Us

• Launched and took the Medallia Conversations product to market – Grew customer base 15x in one year– Established partnership with WhatsApp, WeChat, Facebook Messenger, and Workplace by Facebook– Scaled the enterprise grade platform to over 1M messages per day with active alerting and routing– Introduced full multimedia support, the Medallia Message Connector API, and web-based Conversations

Pleasanton, California, Us

• Lead cross company multi-team development effort to create new access control system for clients– Decreased total cost of ownership with increased controls for customers– Enabled down-market entry for our product and making customer self-service possible• Pioneered API first strategy for Medallia Experience Cloud– Enabled the open platform for building new products, launched the Medallia Experience Cloud– Streamlined customer integrations via our first series of public APIs• Mentored six product managers– Evangelized scrum processes and API first adoption to increase productivity and hit product deliverables

Pleasanton, California, Us

• Led development of self-serve administration system for customers– Re-architected how we approach the configuration system to make it possible to customers to self service– Onboarded and managed a team of five product managers who were responsible for 80+ engineers’ work• Led development of products and processes for new customer onboarding and implementation– Reduced the implementation time from 800 hours to 200 hours

Pleasanton, California, Us

• Designed and Launched the Medallia Social Media monitoring offering– Introduced and took the product to market, surpassing main competitor in the first year• Led the response for the Forrester report – Led the team that executed our first Forrester report and positioned us as the pioneers in the market category that Medallia created

Pleasanton, California, Us

• Implemented the Medallia Customer Experience Management platform– Responsible for architectural design, integration and implementation of a distributed SaaS platform • Spearheaded entry into the B2B and Financial Service vertical– Analyzed B2B market and identified key clients to pursue and how to leverage Medallia as a platform

Palo Alto, Ca, Us

• Revamped product for modeling energy generation integration– Led the redevelopment of a solution that assesses how to model and integrate new energy generating technology into the existing power grid of major utility companies in the US – Designed a solution that makes data entry obsolete and streamlines the user interaction for rapid iteration evaluation of load and cost

Elmhurst, Illinois, Us

• Designed and built solution for logistical optimization within the US– Build database and user interface for capturing and optimizing route selection for 55 000 orders placed daily

• Wrote Kodmakaren (The Code Maker), a book published for young Swedish readers by Alfabeta Förlag