1. Team lead for patching all Windows and Linux servers.2. Team lead for vulnerability management/remediation.3. Microsoft System Center Configuration Manager Current Branch Architect, now known as Microsoft Endpoint Configuration Manager• Azure Microsoft Endpoint Manager• End User VDI RemoteApp and Desktop Solution Architect (Hyper-V and Remote Desktop Services)• Designed and built Microsoft System Center Orchestrator 2019 solution • Designed and built Hybrid Microsoft Endpoint Configuration Manager/Azure Microsoft Endpoint Manager solution to manage over 4000 Windows servers and 7000 Windows workstations world-wide.• Automation Systems Programmer for Microsoft System Center Orchestrator and ConfigMgr/SCCM/MEM• Successfully migrated 17 existing SCCM hierarchies into two primary sites.• Successfully automated monthly patching of all Windows servers and workstations with minimal downtime/impact to business• Microsoft SQL Administrator for SCCM• Windows Server Engineering• Windows Workstation Engineering4. VDI Architect (Hyper-V)

Senior System Engineer for IBM working as Lead L3 SCCM and EUC support for Southwest Airlines account• Tier 4 End User Computing• Tier 4 Infrastructure for Microsoft System Center Configuration Manager 2007 and 2012• Account Solutions Lead for multiple IBM teams supporting Enterprise• Lead Engineer for Microsoft SCCM 2007 to 2012 migration/upgrade project• Lead Engineer / Escalation Engineer of remote teams for Software Packaging, Software Distribution, Patch Management, Workstation Group Policies, File Share Permissions, OS Imaging, Desktop L2 Support, and Desktop L3 Support• Developed processes for IBM support teams to align with Southwest Airlines’ processes

End User Computing and SCCM• Enterprise Windows Desktop Engineer• Microsoft Systems Center Configuration Manager 2007 and 2012 Engineer• Microsoft SQL Administrator for SCCM• C#.Net Developer of web-based Imaging tools for integration with SCCM• Microsoft Active Directory Advanced Group Policy Engineer• Citrix Server Systems Engineer• VMWare VDI Administrator• Microsoft Hyper-V Engineer• AdminStudio Enterprise Packaging System Engineer• Microsoft Application Virtualization for Citrix and Windows 7• Desktop Authority Administrator• McAfee Administrator• Websense Administrator• Southwest Airlines Windows 7 Migration Project 2011-2014• Southwest Airlines SCCM Migration Project 2011• Southwest Airlines Kiosk Migration Projects 2014 and 2015• Southwest Airlines Internet Explorer 8 and 11 Projects 2010-2011 and 2014• Southwest Airlines Novell Removal Project 2009-2010• Southwest Airlines Computer Power Management Assessment 2009• Southwest Airlines Multi-Functional Printer Refresh Project 2010 and 2013• Southwest Airlines CODA/Amadeus Project 2013-2014• Southwest Airlines AirTran SOC Move Project 2013• Southwest Airlines DNS Migration Project 2013• Southwest Airlines OFEP to NOFEP Migration Project 2013• Southwest Airlines Ariba On Demand Implementation Project 2014• Southwest Airlines Salesforce Project 2014-2015

End User Computing and SCCM for Southwest Airlines• Enterprise Windows Desktop Engineer• Microsoft Systems Center Configuration Manager 2007 and 2012 Engineer• Microsoft SQL Administrator for SCCM• C#.Net Developer of web-based Imaging tools for integration with SCCM• Microsoft Active Directory Advanced Group Policy Engineer• Citrix Server Systems Engineer• VMWare VDI Administrator• Microsoft Hyper-V Engineer• AdminStudio Enterprise Packaging System Engineer• Microsoft Application Virtualization for Citrix and Windows 7• Desktop Authority Administrator• McAfee Administrator• Websense Administrator• Southwest Airlines Windows 7 Migration Project 2011-2014• Southwest Airlines SCCM Migration Project 2011• Southwest Airlines Kiosk Migration Projects 2014 and 2015• Southwest Airlines Internet Explorer 8 and 11 Projects 2010-2011 and 2014• Southwest Airlines Novell Removal Project 2009-2010• Southwest Airlines Computer Power Management Assessment 2009• Southwest Airlines Multi-Functional Printer Refresh Project 2010 and 2013• Southwest Airlines CODA/Amadeus Project 2013-2014• Southwest Airlines AirTran SOC Move Project 2013• Southwest Airlines DNS Migration Project 2013• Southwest Airlines OFEP to NOFEP Migration Project 2013• Southwest Airlines Ariba On Demand Implementation Project 2014• Southwest Airlines Salesforce Project 2014-2015

Microsoft SCCM Architect for Army and Air Force Exchange Service (AAFES)• Enterprise Windows Server Engineer• Lead Architect for Microsoft System Center Configuration Manager 2003 and 2007 installations and migrations• Sr. Consultant on Microsoft Server technology solutions• Microsoft Systems Management Server 2003 engineer• Microsoft System Center Configuration Manager 2007 engineer • Microsoft System Center Operations Manager 2007 engineer• Microsoft System Center Application Virtualization 2008 (formerly SoftGrid) engineer for integration into SCCM and Citrix• WSUS 2.0 to WSUS 3.0 migration and integration into SCCM 2007• Systems Policies using Active Directory Group Policy• Engineer and Administrator of Software Updates for Patch Management of all servers, desktops, and laptops• Windows XP, Vista, Server 2003 and 2008 imaging using SCCM OSD, PXE, WDS, and Microsoft Deployment Toolkit• Integration of Application Virtualization with Virtual Desktop Infrastructure (VMWare and SoftGrid) • SQL 2005 Administrator • Enterprise Automation Developer of system processes; VBScript, PowerShell, ASP.NET, VB.NET, mks toolkit, Microsoft resource kits and other tools

Trinity Industries Server Engineering• Sr. level Windows Server engineering and architecture• Microsoft Systems Management Server engineer, responsible for all Windows Software Packaging, Distribution, Patch Management, and Hardware/Software Inventory• Microsoft Server Engineer with Cluster Services – File, Print, SQL, Exchange, Web Servers, Virtual Servers, Active Directory, DHCP• Citrix engineer of several farms• Active Directory & Group Policy engineer• Visual Basic / VBScript programmer for systems administration (WMI, ADO, LDAP/ADSI)• Enterprise VBScript logon script programmer• Microsoft MOM VBScript programmer for systems administration• Storage Area Network Engineer (Certified Engineer Xiotech SAN)• Microsoft SQL database administrator for Microsoft Systems Management Server and Configuration Manager 2003• ASP.NET server team web site programmer

State Farm Insurance Microsoft SMS• 3rd level support for Windows Software Distribution and Packaging (Microsoft SMS 2003)• Developed programs and processes for software package management and obsolete package removal for software distribution systems at State Farm• Key analyst in troubleshooting SMS Installer, Wise Installmaster, and Wise for Windows Installer packaging script problems for distribution through SMS 2003.• Lead development analyst for custom programs at State Farm for SMS client installation processes• Key analyst in development of programs and processes for migration of SMS 2.0 to SMS 2003 in State Farm Enterprise, one of the largest SMS 2003 environment migrations in Microsoft history at that time.• Developed program for Active Directory Group Policy Managed Application deployment method for migration of SMS 2.0 to SMS 2003 in State Farm Enterprise 200,000 clients• Lead analyst on project to centralize processes for patch management throughout State Farm enterprise• Visual Basic / VBScript programmer with WMI experience

Desktop Engineering• One of the top 3 engineers on Desktop Engineering team• 3rd level Sr. Systems Engineer for all corporate and store client computers world-wide (180,000+)• Key analyst in operating system migration projects from Windows NT to Windows 2000 to Windows XP• Software Developer of tools and processes for automating OS migration for over 180,000 End User Computers world-wide• Architected direction and solutions for Enterprise workstation standardization and software leveling for over 180,000 End User Computers world-wide• Responsible for all Internet Explorer Enterprise Browser solutions• Architect of Enterprise Active Directory Structure and Group Policies for client and terminal server systems• Software Packager of applications and operating system patches using Wise Installmaster• Systems administration scripter using multiple technologies and languages • Designed and developed specialty systems and imaging processes• Built Wal-Mart Microsoft operating system images, including standard software applications, security policies, sysprep process, and Norton Ghost image process• Developed automation tools in VB, VBA, VBScript, C, and Perl• Project Manager and engineer for Claims Management Home Processors VPN Citrix solution, saving Wal-Mart money by outsourcing medical claims processing• Project Manager and engineer for Host Emulation solution and automation script conversion • Developed systems administration web application for help desk using ASP, VBScript, JavaScript, WMI, and COM+• Provided solutions for special projects, developing client technology solutions for special purpose requirements, such as Kiosks, secure home user systems, Citrix Metaframe solutions, etc.