David Saitaua Email & Phone Number

Auckland, NZ

Auckland, New Zealand

• Contribute to the planning of onsite content with trade, marketing, optimisation and merchandising teams
• In-house expert in all tools related to delivering onsite content management and publication (Have worked on the following CMS platforms: Salesforce Commerce Cloud, Adobe Experience Manager, Silverstripe, Wordpress.
• Manage the production and distribution of content assets from ideation, briefing, reviewing to output.
• Collaborate with creative & design teams to develop engaging and scalable content.
• SEO - Perform keyword research & competitor analysis on category pages to improve search rankings
• Leverage data from Google Analytics, Data studio dashboards, Internal search, Heat mapping, Historical & Sales data to constantly evolve and improve on content performance/customer engagement.

Auckland, New Zealand

• Contribute to the planning of onsite content with trade, marketing, optimisation and merchandising teams
• In-house expert in all tools related to delivering onsite content management and publication (Have worked on the following CMS platforms: Salesforce Commerce Cloud, Adobe Experience Manager, Silverstripe, Wordpress.
• Manage the production and distribution of content assets from ideation, briefing, reviewing to output.
• Collaborate with creative & design teams to develop engaging and scalable content.
• SEO - Perform keyword research & competitor analysis on category pages to improve search rankings
• Leverage data from Google Analytics, Data studio dashboards, Internal search, Heat mapping, Historical & Sales data to constantly evolve and improve on content performance/customer engagement.

Auckland

• Contribute to the planning of onsite content with trade, marketing, optimisation and merchandising teams
• In-house expert in all tools related to delivering onsite content management and publication (Have worked on the following CMS platforms: Salesforce Commerce Cloud, Adobe Experience Manager, Silverstripe, Wordpress.
• Manage the production and distribution of content assets from ideation, briefing, reviewing to output.
• Collaborate with creative & design teams to develop engaging and scalable content.
• SEO - Perform keyword research & competitor analysis on category pages to improve search rankings
• Leverage data from Google Analytics, Data studio dashboards, Internal search, Heat mapping, Historical & Sales data to constantly evolve and improve on content performance/customer engagement.

Auckland

• Engaged with customers through inbound queries across multiple brands, taking ownership through to resolution.
• Delivering a client-focused customer service experience
• Respond to customer queries via phone and email
• Submission of ideas and initiatives to continually improve the customer experience
• Capturing the nature of the issue and working towards a first call resolution
• Scheduling appointments with technicians

• Support business objectives to produce required campaign and advertising material
• Help maintain marketing documentation to keep the team organised and on track
• Ensure a high attention to detail across all marketing activity
• Assisting the marketing team with any ad hoc tasks
• Project work – Data mined database to identify opportunities
• Built a strong working relationships across specialist teams to ensure all deadlines were met

Auckland, New Zealand

• Worked within the IAG Business Partners business unit which specialised in the Bank General Insurance industry, underwriting insurance products through BNZ, ASB, Westpac and the Co-operative Bank.
• Underwrite Home, Contents, Car & Limited Boat insurance cover.
• Deliver quality service to new and existing bank customers through a mixture of inbound and outbound calls.
• Provided a comprehensive insurance service by identifying opportunities to initiate needs based, value-add conversations.
• Offered solutions that meet customer needs (including up-selling and cross-selling).
• Work well within a high caliber team to achieve individual and team sales and service targets.

Auckland, New Zealand

• Administer and enforce orders for child support
• Using enforcement techniques and procedures, and the laws and regulations governing the child support program to collect and dispense payments.
• Work assignments required the ability to independently maintain a caseload, interview clients, evaluate various sources of information, and initiate legal proceedings.

Diploma In Web Development, Web Page, Digital/Multimedia And Information Resources Design

Bachelor In Business, Double Major In Marketing & Business Information Systems With Minor In Management

Certificate In Business, Business/Commerce, General