Service Manager
CurrentManaged service staff to ensure customer satisfaction and compliance with company policies.Developed and maintained relationships with customers, vendors, and suppliers.Monitored service performance metrics to identify areas of improvement.Guided department employees on changes from management.Addressed customer questions and concerns regarding products and services.Facilitated communication between the service department and other company divisions.Monitored and analyzed service metrics to identify trends and areas for improvement.Established and enforced safety protocols to ensure a safe working environment for all employees.