Samuel David Bsc, Pgd Hrm, Acihrm, Chrp Email & Phone Number

Lagos, Nigeria

Lagos, Nigeria

Lagos State, Nigeria

Lagos State, Nigeria

1. Client Satisfaction Enhancement:Successfully sourced and placed top-tier executive talent across diverse industries, resulting in a 30% increase in client satisfaction ratings.2. Time-to-Fill Reduction:Implemented targeted recruitment strategies, resulting in a 25% reduction in time-to-fill for executive-level positions, exceeding industry benchmarks.3. Candidate Retention and Referral Improvement:Established and nurtured strong candidate relationships, resulting in a 40% increase in candidate retention and referral rates.4. Talent Pipeline Expansion:Leveraged innovative sourcing techniques, such as social media and networking events, to expand candidate pool by 50%, enhancing talent pipeline and diversity.5. Offer Acceptance Rate Enhancement:Collaborated with hiring managers to streamline interview processes, resulting in a 20% increase in offer acceptance rates and improved candidate experience.

Lagos State, Nigeria

As the Business Manager at Bay Express Logistics, I apply my diverse skill set honed through years of experience. My strengths encompass logistics management, human resource strategy, client relationship management, process optimization, and business development. I'm passionate about leading teams, fostering innovation, and driving our logistics business to new heights. Together with my colleagues, we ensure seamless operations, satisfied clients, and sustainable growth.

Akure South, Ondo, Nigeria

Experienced Customer Service Executive with a strong background in managing customer inquiries, complaints, and interactions at Julfol Systems. Known for fostering positive client relations and ensuring efficient problem resolution.While at Julfol Systems, Here are the key job responsibilities and my achievements1. Client Relations and Communication:Enhanced client relations by actively engaging with customers, resulting in a 20% increase in customer satisfaction within the first year.Improved communication processes, leading to a 15% reduction in response times for customer inquiries and complaints.2. Problem Resolution and Efficiency:Efficiently managed and resolved customer inquiries and complaints, achieving an 90% issue resolution rate, exceeding the industry standard.Implemented streamlined processes for issue escalation, reducing resolution times by 25%.3. Customer Engagement:Proactively engaged with clients, leading to a 10% increase in product utilization and customer engagement.Facilitated customer feedback initiatives resulting in valuable insights for product and service improvements.4. Team Collaboration:Collaborated with cross-functional teams to address complex customer issues, contributing to a 30% improvement in multi-departmental coordination.Mentored and trained new team members, enhancing overall team performance and cohesion.5. KPI Achievement:Consistently exceeded Key Performance Indicators (KPIs) related to customer satisfaction, response times, and issue resolution, resulting in recognition as a top-performing Customer Service Executive.

Akure, Ondo State, Nigeria

During my mandatory one-year program, I assumed the role of President at a charity community development group, where I leveraged my leadership skills to drive community impact and create sustainable solutions. This experience reinforced my commitment to social responsibility and enhanced my ability to lead, collaborate, and effect positive change.Key Responsibilities and Achievements:1. Strategic Planning and Leadership:Developed and executed a strategic plan, aligning the group's objectives with community needs and organizational resources.Led a team of 20 volunteers in implementing initiatives, resulting in a 25% increase in the group's reach and impact.2. Community Engagement and Advocacy:Fostered partnerships with local businesses and government agencies, enhancing community support and resources.Advocated for critical community issues, leading to positive changes in local policies and services.3. Fundraising and Resource Mobilization:Successfully orchestrated fundraising campaigns, securing donations to support community projects.Established sustainable revenue streams, ensuring ongoing funding for the group's initiatives.4. Project Management and Impact Evaluation:Managed various community projects from inception to completion, demonstrating expertise in project planning, execution, and evaluation.Evaluated project impact and reported outcomes, showcasing accountability and data-driven decision-making.5. Stakeholder Relations and Collaboration:Cultivated strong relationships with local stakeholders, including businesses, government officials, and community leaders.Orchestrated collaborative efforts, resulting in partnerships with local organizations to expand community development initiatives.These responsibilities and achievements demonstrate my leadership, strategic planning, community engagement, and project management skills, making my experience relevant and valuable to the corporate world.

Akure South, Ondo, Nigeria

As a Program Team Lead at Inspired Ace Consulting, I played a pivotal role in driving business and marketing strategies, fostering career development, and promoting public speaking. Simultaneously, I engaged with young students through the John Kollyns Mathematics Challenge, spanning over 50 secondary schools in our host community. My leadership and program management skills were instrumental in facilitating growth, fostering educational development, and empowering our community.Key Responsibilities and Achievements:1. Program Leadership and Management:Led a team in planning and executing business development, sales and marketing strategies, and career development programs.Successfully organized and managed the John Kollyns Mathematics Challenge, involving over 50 secondary schools, which resulted in a 15% increase in student participation.2. Strategic Business and Marketing Support:Collaborated with small and medium-sized businesses to devise customized business development, sales, and marketing strategies.Implemented marketing campaigns that led to a 20% increase in clients' customer engagement and revenue.3. Career Development and Public Speaking Workshops:Designed and facilitated career development and public speaking workshops, equipping individuals with valuable skills and confidence.Received positive feedback, with 95% of participants reporting increased self-assurance and career growth opportunities.4. Community Engagement and Outreach:Actively engaged with the local community, building relationships and partnerships with educational institutions and other stakeholders.5. Data Analysis and Reporting:Collected and analyzed program data to assess effectiveness, resulting in data-driven decisions and program improvements.These responsibilities and achievements highlight my leadership, strategic program management, community engagement, and impact-driven approach, making my experience relevant to the corporate world.

Apapa, Lagos State, Nigeria

Experienced Administrative Officer with a demonstrated history of supporting nonprofit organizations in optimizing their operations. Committed to enhancing administrative efficiency, facilitating mission-driven initiatives, and ensuring organizational successKey Responsibilities and Achievements1. Office Administration and Efficiency:Streamlined office administrative processes, optimizing resource allocation and ensuring efficient day-to-day operations.Implemented organizational systems and workflows, reducing administrative overhead by 15%.2. Executive Calendar Management:Successfully managed top executives' calendars, scheduling appointments, meetings, and ensuring efficient time utilization.Prioritized and coordinated executive schedules, contributing to increased productivity and time management.3. Nonprofit Governance:Supported board meetings and activities, facilitating governance and transparency.Ensured compliance with nonprofit regulations and reporting standards.4. Volunteer Recruitment and Management:Oversaw volunteer recruitment and coordination, optimizing volunteer contributions to nonprofit initiatives.Established volunteer engagement programs, increasing volunteer retention by 20%.5. Records Management and Data Security:Implemented efficient records management systems, ensuring the safe storage, retrieval, and disposal of sensitive information.Maintained data security protocols, resulting in compliance with data protection regulations and minimized data breaches.

Apapa, Lagos, Nigeria

As a Human Resource Associate and Admin Officer at OLAT Logistics, I dedicated myself to enhancing HR functions and administrative operations. My role was pivotal in optimizing workforce performance, improving efficiency, and fostering a positive workplace culture.Key Responsibilities and Achievements:1. Talent Acquisition and Onboarding:Efficiently managed the full recruitment process, resulting in the successful hiring of 30+ skilled professionals, strengthening the company's workforce.Streamlined the onboarding process, reducing new employee orientation time by 20% and ensuring a smoother transition for newcomers.2. HR Policies and Compliance:Developed and implemented HR policies and procedures, ensuring compliance with labor laws and industry standards.Conducted regular audits, achieving a 100% compliance rate and minimizing legal risks.3. Employee Relations and Engagement:Fostered positive employee relations, resolved conflicts, and ensured a harmonious workplace environment, leading to a 15% decrease in employee grievances.Introduced employee engagement initiatives, including regular feedback sessions, resulting in a 10% increase in employee satisfaction.4. Administrative Efficiency:Managed daily administrative tasks, optimizing office efficiency, and reducing operational costs by 15% through streamlined processes.Implemented an organized document management system, improving accessibility and reducing retrieval times by 30%.5. Training and Development:Designed and conducted training programs and workshops, contributing to a 25% increase in employee skill development and performance.Introduced a career development program, resulting in a 15% rise in employee retention rates.This entry summarizes my role and highlights my significant contributions as a Human Resource Associate and Admin Officer at OLAT Logistics.

Ajeromi-Ifelodun, Lagos, Nigeria

During a short-term contract with the Independent National Electoral Commission, I served as a Presiding Officer, overseeing the orderly conduct of elections at a polling unit. This role allowed me to contribute to the integrity of the electoral process and enhance my organizational and leadership skills.Key Responsibilities.1. Presiding Officer at INEC:Ensured the smooth and transparent conduct of elections by coordinating polling activities and managing a team of electoral staff.2. Voter Education and Facilitation:Provided clear and accurate information to voters, facilitating their understanding of the voting process and procedures.3. Security and Integrity:Maintained the security and integrity of the electoral process, ensuring compliance with electoral laws and regulations.4. Logistical Management:Effectively managed election logistics, including the setup and organization of polling units, ballots, and materials.5. Results Reporting:Accurately reported election results, contributing to the transparency and credibility of the electoral process.These points highlight my role as a Presiding Officer and my contributions to the successful and transparent conduct of elections, showcasing my leadership and organizational skills.