David Schock Email & Phone Number

Customer facing consultant, experienced in finding pathways to success in complex environments.• Professional Services, Senior Consultant for 12+ years, implementing my company’s technology at customer’s sites.• Liaison between ATM engineering, designers, and builders -and- ATM purchasers, ATM networks, ATM Systems implementers.• Skilled in analyzing different aspects of complex requirements including: technical, financial, social, hierarchal, & organizational perspectives. • Facilitated, assisted, and developed Wells Fargo ATM and Assisted ATM hardware, software, features, tests, methods and quality assurance procedures.• Managed customer deliverables, from beginning scoping requirements, to final production and monitoring.• Deep knowledge of automated ATM self-service systems and ATM assisted-self-service systems, including media handling and Wells Fargo check processing.• Initiated, documented, and communicated new features in software & hardware, including user experience, & performance.• Coordinate communications between different groups: each with different working methods, goals, norms, and expectations.• Initiated writing of procedures for processes, including: production-build, prototype-build, release, checkout, staging and training. • Experienced in writing white papers, specs, manuals, and procedures.• New products. New procedures. Innovation of new paradigms.• Improved processes, including step-wise, phased & incremental improvement.• Performance analysis. Statistical analysis. Numerical analysis. Consumer behavior analysis.• Trained over 20 visiting NCR engineers in Wells Fargo business practices on ATM methods, technologies, metrics, and systems. Facilitated communications, set expectations, and insured a smooth, close working relationship between my company and my customer.• C/C++, VB, Video processing, Automations, Batch-files, XFS, XML, ODBC/SQL.• Above excellent communications and team skills.

My years on the water, two part-time jobs.GBA: Field hydrographic survey team, echo sounding, equipment calibration, survey planning, and of course equipment & boat maintenance.• Liaison with: Port of Oakland, Port of Richmond, Larkspur Ferry, Richmond Long Warf, Army Corps Of Engineers, Suisun Bay Reserve (Mothball) Fleet, US Customs, & USCG.Casa's Marina: Sailboat rentals, sailboat instruction, and of course sailboat maintenance.• Made sure everyone stayed safe and had a good time.• Occasionally had to go bring somebody in who could not make it back safely.

Moutain View/Toronto

• On-site presentations to customers about the Hummingbird families of solutions. Customers included: Nokia, Ericsson, Qualcomm, Adaptec, CommerceOne, AMD, Mentor Graphics, Amdahl, Logitech, UCLA, Xerox, Digital Domain, Union Bank, NASA, IBM, etc...• Tradeshow demonstrations, as well as initial customer contact and qualification.• Was driving force in Western office leading the world in new product bookings for Hummingbird's "Exceed onDemand." Including writing "In A Nutshell" guides for Sales staff and "Quick Start" guides for customers.• Complied competitive analysis for local sales staff.• Worked with sales staff to insure the customers had a good understanding of the best technical aspects of Hummingbirds products.

Visual Basic, Visual C++, Software Configuration Management, Build and Release Engineering, Develop and Test infrastructure to create a distributed software development environment, SQL-Server Admin, Site Server Admin, SNA Server Admin, Workflow analysis and process definition.• "App Tag" DLLs for extending "Corridor" Host-to-web middleware into NT's Internet Information Server.• Password synchronization DLLs and EXEs for Host (mainframe) to NT logons.• Configuration utility to standardize URL definitions across different types of web applications: Java, HTML, ASP.• Successfully Introduced "versionable schemas" to configuration management standards, and standardized build practices and procedures across different types of applications: HTML, ASP, Java, the corporate web presence, C++, Visual Basic.• Establish, maintain, and migrate MS-SQL-Server data bases, and train entire enterprise programming staff on ODBC.• Established and developed MS Outlook Email forms-based workflows for the software release process.• Taught basic Object Oriented Programming to Cobol 'procedure' oriented programmers.

• Automate S/W product builds, and automate source code control procedures. Perform product mastering.• Communicate effectively, and work cooperatively with other departments. Write clear, concise, correct technical material. • Preformed more than 250 builds in one year without incident. Debugged code. Developed streamlined, automated procedures. Documented all critical processes. Analyzed bottlenecks and developed new procedures to correct them.• Wrote "Workflow" & "Configuration Management" components to Workcenter 2.0 product specification, compliant with traditional engineering change processes, the WfMC's 'rules,' 'roles,' 'routes,' etc…, and the Microsoft Exchange workflow model.• Wrote white papers on Configuration Management, Part Numbering, and Engineering Change Processes and the Document Lifecycle.

Burlingame, Ca

Customer liaison, Product Data Management, Sheet Metal Design for Manufacturing.• Integrator between customers and Manufacturing. Major customers: Cisco, Apple, HP, Sun, SGI and Techtronic's.• Customer contact for new design implementations and improvements.

Corte Madera, California

Designed new products, machinery, and systems.• Integrated Unigraphics CAD with Microsoft Access using the Unigraphics API in ‘C’.• Seven years Unigraphics experience: Y14.5, 3-D wireframe, Surfaces, Solids, User Function.• Initiated concurrent engineering CAD/CAM practices at Dixie Cup: "paperless" engineering, reduced time to prototype products from more than eight weeks to less than five days. Increased number of products test marketed by factor of three for the same cost.• Developed, and documented in-house standards for process control software using ‘C.’• Live CAD/CAM demonstrations to customers (large & small), vendors, and top executives explaining Dixie Cup's 'paperless' concurrent product design process.• Presented before 260 CAD/CAM Users @ 1992 Northwest Unigraphics User's Group "Incorporating Solids Modeling in Product design and 'Paperless' Manufacturing."• Responsible for leading cross-functional teams in decision making based on data. How to collect, analyze, and present data• Built relationships with vendors, and customers to promote better communication, integration and decisions.

Bachelor'S Degree, Mechanical Engineering

Education record

Education record