With over 24 years of experience in the ICT industry, I am a seasoned Technical Director who leads the design, implementation, maintenance, and security of ICT solutions for a diverse client base. I have a passion for delivering innovative, reliable, and cost-effective solutions that meet the needs and expectations of the clients and users. I have a proven track record of managing complex projects, leading and mentoring teams, and ensuring quality standards and best practices. I am also committed to continuous learning and professional development.As the Technical Director at ISM, a leading ICT service provider in the Garden Route of South Africa, I oversee the technical aspects of the company's operations and services. I work closely with the management, sales, and support teams to ensure that we deliver ICT solutions that are aligned with specific business objectives and strategies. I am also responsible for managing the technical staff, budget, and resources, as well as ensuring compliance with security and regulatory requirements. Some of the key skills that I use in my role are Microsoft products, network administration, IT operations, cloud administration, and Office 365 management.