David Scott Email & Phone Number

Rayong, Thailand

Amphoe Mueang Rayong, Rayong, Thailand

Teaching English as a second language (grammar, vocabulary, reading, writing, pronunciation, presentation skills and SAT preparation) to high school students.

Phayao, Phayao, Thailand

Hanoi, Vietnam

While in Hanoi I took an English as a Second Language course and now successfully hold an international TESOL teaching certificate as an accredited ESL teacher. Following the course, I was hired by AMES English Centre to work one on one with mature students.

Fredericton, New Brunswick

On a 24/7 basis, attended to my mother's needs until she passed away. She could no longer live in her home unsupervised. Subsequent to her passing, as Power of Attorney and Executor, I oversaw the will, prepared & sold her home after which I executed her will & settled her affairs.

Fredericton, New Brunswick

Leading a team of customer focused and technically skilled individuals.

Fredericton, New Brunswick

Retail sales of Apple products within Apple's premium authorized reseller sales network. Establishing rapport with customers, discovering their individual needs, assisting them in selecting the appropriate Apple device, or third party accessory while exceeding their expectations of an outstanding sales experience.As a Personal Trainer, provide 1 on 1 sessions or group workshops to current and potential users of Apple hardware and software solutions.

Saint John, New Brunswick, Canada

Acted as key point of contact for automobile dealerships who partnered with us for our service & sales revenue generating software solutions. Project management during launch life cycles, ongoing training, up selling, performance analysis, relationship building with users & decision makers were key to the role.

Fredericton, New Brunswick

Self employed under the umbrella of "David Scott & Associates". Owned an operated two businesses: 1) MatchPoint Franchise Network, which involved broker sales activities coaching prospective entrepreneurs in determining if owning a high value franchise license was what would meet their goals, and 2) Tutor Doctor in-home Tutoring where we hired teachers to provide 1 on 1 customized educational support to students of any age on any topic so they could maximize their scholastic outcomes.

Director of Account Management, Customer Satisfaction and Operational Support. While there as a member of the Corporate Operating Team, we increased Customer Satisfaction from 94% - 99% supporting our key value as an IT support organization.

Had the pleasure of managing a sales team with the highest performance in the centre. Worked with a very seasoned and talented team of Supervisors on quality control, up selling, cross selling and product knowledge.

Site Director leading a contact centre of 1000 Associates, Supervisors and Operations Managers serving companies such as Microsoft, Lexmark, Kraft, Bell Sympatico and other excellent Clients.

As a member of the centre's management team, I lead a group of trainers, schedulers, mentors and support staff who enabled the agents to provide technical solutions to our Customers. In addition, lead several centre expansions as we expanded to support both Canadian and U.S. Xerox contacts.

Toronto & Ottawa, On

Acted both as a retail sales associate in multiple locations as well as asked to take over managing other company stores during breaks from school. Excelled at managing overall operations, team coaching, sales, inventory control & customer service.

B. Admin, Business Administration

Activities and Societies: Policy Director for a major political party on campus as well as volunteered with that party to help.

Grade 13 High School Diploma, Graduated As An Ontario Scholar With Honours