David Sease Email & Phone Number

Austin, Texas Metropolitan Area

OPERATIONS MANAGER:• Manage a strong team of 10+ IT experts.• Train employees on network operations including log-in procedures, network management software, permissions, printing issues, security and use of software.• Assisted in the migrating from a break-fix IT shop into a full-sized MSP with over 2000 active clients. • Implemented new technologies and made recommendations to improve IT processes.• Ensured efficiency, effectiveness, and viability of all IT systems and tech processes.PROJECT MANAGER:• Project manager for all IT projects bringing together internal and external stakeholders for scope design and user acceptance. • 98% of IT projects were completed ahead of schedule and within operational budget. • Developed operational routines that streamlined and organized all projects for consistency and success.• Oversee technical development and IT projects in a manner which fit with the overall company plans and goals.NETWORK ENGINEER:• Design, build, implement and troubleshoot networks from Server configurations, Domain setup, GPO's, Routers, Switches, Client machines, printers, phone systems, etc.• Ensure that all server hardware, operating systems, software and procedures aligned with organizational standards and strategic business plan of each client.• Re-engineered systems setup, establishing automated server generation routines, optimizing system performances, installing upgrades/patches, establishing system monitoring and maintaining security protocols.• Increased team productivity and automated repetitive tasks using batch files, VB and PowerShell Scripts.• Act as an escalation point for troubleshooting advanced network/systems issues; consistently earning 100% issue-resolution scores by providing excellent service to both on-site and remote customers.• Developed an active forward-facing knowledge base system for repetitive tasks that reduced the workload on technicians and allow clients to quickly resolve small issues themselves.

San Antonio, Texas Area

• Diagnosis of time sensitive problems under pressure.• Electrical and mechanical maintenance on frac pumps and other various frac equipment in the field and at the yard.• Ohm out connections and trace broken circuits using a multimeter, Replacing or repairing equipment in the field.• Soldering of broken/torn cables or circuit boards as needed.• Remote satellite Internet with VPN setup and maintenance.• Router configuration and Wi-Fi setup in fracvan and around location.• Wired and wireless camera placement and control.• Repair and install cat6 and serial cabling to/from Frac pumps. • Removed adware, malware, spyware and viruses from user's computers.

Mckinney, Tx

NETWORK ADMINISTRATOR:• Dedicated IT Technician for both, McKinney, TX and Allen, TX Offices.• Maintained and secured three Dell PowerEdge servers running various Practice management and imaging software.• Maintained over 65 office PC's running various operating system's between two locations.• Installed and configured SonicWall's, VPN connection and Cisco managed switches.• Migrated office from paper charting to complete digitalized management.• Worked with Vendors to Implement all medical equipment to utilize the digital infrastructure.• Managed and maintained Medflow EMR, Allscripts Misys and MedEvolve PM Applications installed on servers and all workstations.• Preformed all maintenance, Including security patches and hot-fixes for Windows and Practice management software’s. • Implemented a redundant strategy for both onsite and offsite backups and monitored daily.• Verified office was HIPPA compliant on all software and hardware.OPHTHALMIC TECHNICIAN:• Obtained COA, COT and OSA certifications.• Preformed full workup on LASIK/Cataract patients. • Assisted with clinical and ASC surgical procedures.