Lead Business Systems Analyst with over 10 years experience in all aspects of the business analysis function; including project estimation, scope definition, problem analysis, requirements documentation, meeting facilitation, change management, detail design evaluation, and defect review participation. Over 5 years of experience managing business analysts on enterprise projects across a wide-range of channels/platforms: online, desktop, mainframe, mobile, IVR, vendor on-premise (Siebel, PeopleSoft), and vendor SaaS.Specialties: Analysis / Requirements - business rules, use cases, BPMN, activity diagrams, context diagrams, essential business process decomposition, data analysis, and user interface mockups and simulationFacilitation / Elicitation - requirement reviews, JAD, Vendor conference room pilot, impact assessment, status reviews, peer reviews, questionnaires, interviews, etc.Project ManagementMicrosoft Office (Word, Excel, Access, PowerPoint, and Project), Visio, SharePoint, iRise, CaliberRM, RequisitePro
Listed skills include Business Analysis, Bpmn, Microsoft Office, Microsoft Word, and 25 others.