Global Director Of Architecture & Solution Delivery
Led software architecture and development efforts that spanned five core businesses of the company: Wholesale Voice, Retail Voice, Mobile, Data/IP, and Enterprise. Responsibilities included budgeting, staff / outsource planning, strategic business alignment, architecture and program delivery.• Defined and deployed a Software Development Life Cycle (SDLC) best practice process across the global IT and business organization. The SDLC provided for one consistent process for the full life cycle of software development, fulfilled SOX/COBIT requirements, and created accountability for the project team and project owners.• Created a Business Relationship Management (BRM) team that became the interface between IT and the business. The BRM consisted of Relation Managers (RM) that worked closely with business project owners and insured clear and concise business requirements for project teams. The Relationship Managers also worked closely with the business to align their IT needs to meet the objectives and goals of the business.• Developed plans, budgets, and forecasts for over $50M of capital asset development and $10M of operating expenses required to execute the capital budget. Planning began by engaging each line of business to prepare a plan and budget, and efforts continued to refine plans and forecasting until presentation to the board by executives.• Led a transformation of the North American development team to an offshore model. More than 100 positions were transitioned to development centers in Mumbai and Chennai, India, including Project Managers, Solution Architects, Developers, and Testing resources. The core offshore GDC team was expanded to over 400 resources to meet the growing demand for project work,