David Senft Email & Phone Number

Woodstock, Ga, Us

United States

Responsible for and manage all aspects of Genesis retail, wholesale, parts, service and market representation activities in the Genesis Central Region

Franklin, Tn

• In charge of Business Management department that provides sales, profit, expense and performance analytics for nearly 1300 Nissan and Infiniti Dealers.• Oversaw transition to and deployment of new Business Management Intelligence (BMI) program from Urban Science.• Administered the implementation, training and facilitated use of BMI program to both corporate, field and dealer users.• Initiated, developed and presented executive summaries that detailed current dealer performance and outlined opportunities for sales and profit potential.• Created a dealer focused business planning program which utilized the accounting practices of the dealer in the creation of annual performance goals.• Designed, developed and implemented Nissan & Infiniti Pro Forma and war-gaming business planning program for prospective dealers.• Created composite reports that detail dealer performance in sales, aftersales and F&I as compared to district, area, region and national averages.• Leader in Cross Functional Team 16 – Quality of the Retail Experience.• Established relationship with NML in which NNA became the lead in various BM functions globally.• Developed a significant number of dealer and market specific analytical reports intended to outline business functions of dealers and the market for both Nissan and Infiniti.• Managed staff that maintained dealer financial statement submission in excess of 95% on a monthly basis.• Leader of Dealer Network Development Opportunities for Advancement and Mentoring committee.• Rated in Top 5% of NNA on 2019 performance appraisal.

Aurora, Il

• Responsible for the execution of corporate aftersales objectives, initiatives and direction for 175+ Nissan dealers in Illinois, Minnesota, Iowa, Wisconsin, Michigan, Ohio, Indiana and Kentucky.• Management responsibilities involved the establishment of objectives, execution of programs and focus of 15 District Fixed Operations Managers (FOMs) and four Area General Managers in the Region.• Directly supervised the performance of three Regional Managers and an Aftersales Analyst: o Regional Aftersales Development Manager  Manager that provides training, support and guidance for the region FOMs.  Assists FOMs with the managing of six Dealer Tire representatives. o Regional Wholesale Manager  Responsible for the Wholesale Parts performance of the Region.  Managed six contracted Wholesale Specialists. o Regional Express Service Manager  Responsible for the installation and sustainment of Nissan Express Service operations in the Region.  Managed five contracted Express Service consultants. o Aftersales Analyst  Developmental position that supports all Aftersales functions.• Additional obligations included frequent meetings with dealer principals, general managers, fixed operations directors, service managers and parts managers at Nissan dealerships in the Region.• Developed and initiated Aftersales business planning and forecasting activities designed to improve dealership service and parts operations and profits.

New Jersey/Northeastern Us

• 2014 Performance Appraisal rating in the top 10% of all Hyundai Motor America employees• Responsible for the implementation and attainment of corporate fixed operations programs and objectives for 170+ dealers in New York, New Jersey, Pennsylvania, Massachusetts, Connecticut, Delaware, Rhode Island, New Hampshire, Vermont, Maine and West Virginia.• Managed Regional staff consisting of five Regional Staff Managers, 12 District Parts and Service Managers, one Assistant Manager, seven Consumer Affairs Analysts and two support Analysts.• Additional obligations included frequent meetings with dealer principals, general managers, fixed operations directors, service managers and parts managers at Hyundai dealerships in the Region• Top Region of five in the completion of IQS product improvement Campaigns by establishing a new corporate record of over 90%.• Implemented the introduction and enrollment of the Hyundai Car Care Express program which resulted in the Region having the highest number of Dealers registered in program.• Promoted direction in Consumer Affairs department that resulted in Region being ranked #1 in retention of buyback customers and an over 70% success rate in BBB/Arbitration hearings• Region was #1 in attainment of all Technical and Non-Technical Training objectives.• Attained all Parts and Accessories objectives by increasing Sales by 15%.• Achieved Customer Satisfaction goals established by National.• Region was ranked #1 in Business Management activities.

Atlanta/Southeastern Us

• Responsible for distribution, allocation and production orders of over 100,000 vehicles to 150+ Hyundai Dealers in the Southern Region.• Provided and coordinated the implementation of new SAP operating system on Region level.• Assisted National in several facets during the rollout of SAP system that improved efficiencies and reports.• Managed direct reports that oversaw the distribution and sale all Company Vehicles, Service Rental Program Vehicles, Special Event Vehicles, MCO/MSO’s and Damaged Vehicles.• Instituted several Wholesale initiatives and assisted Regional Management in several activities which resulted in the Southern Region being ranked #1 for an unprecedented second straight year in 2010.• Assisted Region Management in supervision, development and training of District Sales Managers.• Re-initiated dialogue between Regions and National Product Planning staff.

Atlanta/Southeastern Us

• Responsible for distribution, allocation and production orders of over 100,000 vehicles to 150+ Hyundai Dealers in the Southern Region.• Provided and coordinated the implementation of new SAP operating system on Region level.• Assisted National in several facets during the rollout of SAP system that improved efficiencies and reports.• Managed direct reports that oversaw the distribution and sale all Company Vehicles, Service Rental Program Vehicles, Special Event Vehicles, MCO/MSO’s and Damaged Vehicles.• Instituted several Wholesale initiatives and assisted Regional Management in several activities which resulted in the Southern Region being ranked #1 for an unprecedented second straight year in 2010.• Assisted Region Management in supervision, development and training of District Sales Managers.• Re-initiated dialogue between Regions and National Product Planning staff.

Greater Atlanta Area

• Responsible for the management of Southern Region Merchandising Department which oversees marketing and advertising for 150+ Hyundai Dealers.• Supervised 17 Hyundai Dealer Advertising Associations (HDAA’s) which comprised nearly 85% of Region Sales and consisted of over $32 million in advertising expenditures.• Oversaw a Marketing Support Program budget of over $1.6 million which consisted in the design, implementation and planning of Sales incentive programs for the Dealers in the Southern Region.• Administered the Southern Region Dealer Co-Op Advertising budget of more than $10.7 million. Management of 2010 Co-Op program resulted in a record Dealer claim rate of 97%.• Assisted Region Management in various activities outside of stated job descriptions which included training of District Sales Managers, assisting in Market Representation support, Assurance Product performance and market penetration performance which has resulted in the Southern Region being ranked #1 of five Regions in 2009.

Atlanta/Southeastern Us

• Responsible for distribution, allocation and production orders of over 90,000 vehicles to 150+ Hyundai Dealers in the Southern Region.• Managed direct reports that oversaw the distribution and sale all Company Vehicles, Service Rental Program Vehicles, Special Event Vehicles, MCO/MSO’s and Damaged Vehicles. Instituted several Wholesale initiatives that resulted in the Southern Region having the lowest aged Port Stock in Nation in 2007 and 2008.• Assisted Region Management in supervision, development and training of District Sales Managers.• Worked with National Product Planning staff in development of future product offerings.

Atlanta/Southeastern Us

• Responsible for retail sales, wholesale distribution, profitability, customer satisfaction and franchise agreements of 54 dealerships in four different Districts located in North Carolina, South Carolina, Virginia, West Virginia, Tennessee, Arkansas, Oklahoma, Mississippi and Georgia.• Retail Market Share increases exceeded National and Regional performance in every District during tenure.

Greater Atlanta Area

Greater Atlanta Area

Greater Atlanta Area

Atlanta/Alabama

Winston-Salem, Nc

Alabama/North Carolina