David Serna Perez

David Serna Perez Email and Phone Number

Transforming Customer Experience with Conversational AI into World-Class Engagement @ LivePerson
David Serna Perez's Location
New York City Metropolitan Area, United States, United States
David Serna Perez's Contact Details

David Serna Perez personal email

n/a

David Serna Perez phone numbers

About David Serna Perez

David Serna Perez is a Transforming Customer Experience with Conversational AI into World-Class Engagement at LivePerson. He possess expertise in sales, virtualization, salesforce.com, microsoft excel, solution selling and 24 more skills. He is proficient in Portuguese. Colleagues describe him as "David is a fantastic listener and coach. His intelligence, empathy, warm personality, positive energy, the ability to uncover insights and then turn them into actions are invaluable for everyone around him. His consistent commitment to make everyone better during the period we worked together demonstrated great characteristics of leadership and responsibility. Highly recommend David as a coach if you want to elevate yourself to the next level!"

David Serna Perez's Current Company Details
LivePerson

Liveperson

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Transforming Customer Experience with Conversational AI into World-Class Engagement
David Serna Perez Work Experience Details
  • Liveperson
    Account Executive
    Liveperson Oct 2024 - Present
    New York, Ny, Us
    Put conversations at the center of your business. Accelerate your contact center transformation, supercharge agent productivity, and deliver more personalized customer experiences with the enterprise leader in digital customer conversations.
  • Mantis Analytics
    Advisor
    Mantis Analytics Aug 2024 - Present
    Wilmington, Delaware, Us
  • Uve Solutions - Usa
    Advisor
    Uve Solutions - Usa Jun 2024 - Present
  • Weav.Ai | Ai-In-A-Box For Enterprises
    Sales Director
    Weav.Ai | Ai-In-A-Box For Enterprises Mar 2024 - Oct 2024
    Mountain View, Ca, Us
    weav.ai is on a mission of helping enterprises harness the power of GenAI to accelerate business workflows and improve tangible outcomes.
  • Atscale
    Strategic Account Executive
    Atscale Jul 2023 - Mar 2024
    Boston, Massachusetts, Us
    With AtScale, business analysts and data scientists can now directly and efficiently access and analyze data virtually on any data platform with control, fidelity, security and speed.AtScale turns any data platform, from data lakes to cloud data warehouses like Snowflake, Google BigQuery, Amazon Redshift and Azure Synapse, into a scale-out, dimensionally powered, universal semantic layer for business. There's no need to move data and you can connect any tool or custom application to analyze data at full fidelity at full speed of thought.Data-driven companies like Visa, Wells Fargo, Chase, UnitedHealth Group, Cigna, The Home Depot, Wayfair, Keurig Dr. Pepper, General Mills, Hulu, and Toyota use AtScale to power actionable insights and deliver more accurate business decisions, faster at unlimited scale.We have global partnerships with Amazon, Snowflake, Google, Microsoft, Tableau, Cloudera, DataRobot, Databricks and more.Benchmark Metrics:- 61x faster Query Performance on a 29 billion row data set- 10x cheaper Compute Costs on a 10 TB cloud data warehouse- 76% less complex SQL queriesFor more information, please visit www.atscale.com
  • Caspiandb
    Sales Director
    Caspiandb Nov 2022 - Jul 2023
  • Bdo Usa, Llp
    Automation & Ai Market Leader
    Bdo Usa, Llp Mar 2022 - Oct 2022
    Chicago, Il, Us
  • Datarobot
    Channel Director Ny/Nj
    Datarobot Jan 2021 - Mar 2022
    Boston, Massachusetts, Us
  • Datarobot
    Director Of Demand Generation
    Datarobot Feb 2019 - Jan 2021
    Boston, Massachusetts, Us
    "Companies have to race to build AI or they will be made uncompetitive. Essentially, if your competitor is racing to build AI, they will crush you." - Elon Musk. The global demand for machine learning greatly exceeds the production capacity of all the data scientists in the world. Automated Machine allows companies to empower Data Analysts, Data Engineers, Software Developers that are already on their team to do machine learning. Plus, Data Scientists can use Automated Machine Learning to increase their productivity by developing dozens of models in minutes.
  • Datarobot
    Sales Director
    Datarobot Jun 2017 - Feb 2019
    Boston, Massachusetts, Us
    Results for our customers:- Lenovo - DataRobot automated all the modeling and forecasting steps for Lenovo and they finally got their supply and demand balance with accurate predictions up to 4 weeks ahead. Now model creation takes 3 days instead of 4 weeks, model production takes 5 minutes instead of 2 days. The accuracy they had before DR was 80%, and then with DR from 87.5% up to 90%.- Steward Health made a 1% reduction in registered nurses hours paid per patient day reducing staffing volume. Netted $2 million in savings per year, for just eight of the 38 hospitals in Steward’s network. • Reducing patient length of stay by 0.1% results in savings of over $10 million per year.• A marked decrease in hospital operation disruption through proactive Reduction-in-Force (RIF).- Domestic & General. They worked with us on predicting the likelihood of churn and predicting pricing. As a result, 300.000 customers a month are getting an optimal price using a machine learning model, this gets D&G $1.5 Million per year. - Check out how 2nd biggest US retailer, Kroger, is able to personalize communication with their 60 million household customers and turn their data into daily forecasts on sales within their 2,500+ stores. In fact, Kroger succeeded to optimize the speed of modeling and to automate it, so that Data Scientists at Kroger can focus on more important and strategic problems than just trying to uphold the modeling. -PNC Improved deposit fraud detection accuracy which equated to roughly $2M/month- Symphony Post Acute Network reduced patient readmittance and saw an annual savings of >$5M-Lending Tree improved lead scoring and conversions with personalized offers that increased annual revenue by $12M
  • Turbonomic
    Sales: Latam
    Turbonomic Jan 2016 - Jun 2017
    Armonk, New York, Us
  • Turbonomic
    Channel Partner Manager
    Turbonomic Jan 2015 - Dec 2015
    Armonk, New York, Us
  • Turbonomic
    Business Development Representative
    Turbonomic Jul 2014 - Dec 2014
    Armonk, New York, Us
  • Prime Realty
    Real Estate Agent
    Prime Realty Dec 2012 - Dec 2014

David Serna Perez Skills

Sales Virtualization Salesforce.com Microsoft Excel Solution Selling Marketing Strategy Developing New Markets Marketing Business Analysis Channel Partners Cold Calling Sales Operations Vmware Real Estate Strategic Partnerships Management Enterprise Technology Sales Translation Microsoft Office Time Management Entrepreneurship Powerpoint Microsoft Word Teamwork Machine Learning Currency Exchange Microsoft Powerpoint Predictive Analytics Predictive Modeling

David Serna Perez Education Details

  • Bentley University
    Bentley University
  • Usp - Universidade De São Paulo
    Usp - Universidade De São Paulo
    And Portuguese

Frequently Asked Questions about David Serna Perez

What company does David Serna Perez work for?

David Serna Perez works for Liveperson

What is David Serna Perez's role at the current company?

David Serna Perez's current role is Transforming Customer Experience with Conversational AI into World-Class Engagement.

What is David Serna Perez's email address?

David Serna Perez's email address is da****@****bot.com

What is David Serna Perez's direct phone number?

David Serna Perez's direct phone number is +161776*****

What schools did David Serna Perez attend?

David Serna Perez attended Bentley University, Usp - Universidade De São Paulo.

What are some of David Serna Perez's interests?

David Serna Perez has interest in White Water Rafting, Learning New Languages, Traveling, Soccer, Learning New Cultures, Poetry.

What skills is David Serna Perez known for?

David Serna Perez has skills like Sales, Virtualization, Salesforce.com, Microsoft Excel, Solution Selling, Marketing Strategy, Developing New Markets, Marketing, Business Analysis, Channel Partners, Cold Calling, Sales Operations.

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