David Serrano Email & Phone Number

Los Angeles Metropolitan Area

Greater Los Angeles Area

Assist with food preparation and service for fine dinning private events. Part-time occupation.

Rancho Cucamonga

Ontario, California

Guide users with car diagnostic tools on how to operate their units, assist with equipment registration procedures and perform troubleshooting steps over the phone.Create orders for repairs, for software subscription renewals, for unit resets, and keep call action records documented for future reference and follow up.

• Manage and execute the complete food service process for special delegation events and the alternative fine dining room.
• Enforce company’s policies and procedures for safe food preparation, and maintain quality standards.

• Coordinate Galley operation with a group of 15 employees. Supervise food quality and presentation in order to keep a high-level standard on every dish we served.
• Design Buffet menu, manage production and ingredients in stock, and perform inventory and purchase requisition

• Instruct and train Culinary Art students in the theoretical and practical bases of international cuisine, required for their development in a Professional Chef career.
• Turn in weekly student reports and ingredient requisition required for to the class program. TeleTech | Leon, Guanajuato Mexico

• Responsible for the effective performance of a bilingual customer service project of 650 employees, coordinating 25 Supervisors, and 8 Quality analysts, by execute improvement action plans and follow up procedures.
• Create reports and graphics on a weekly and monthly basis about the projects’ activities and performance metrics to present them to Corporate Management.

Education record

Certified Computer Systems Technician, Computer Systems Technology

Training for career in computer networking and systems maintenance