David Setliff Email & Phone Number

Jacksonville, Florida, United States

- Spearheaded project driving $20M annual revenue, showcasing strategic leadership and revenue optimization.- Led program opening 10K accounts/month, demonstrating effective project management for scalable growth. - Collaborated with cross-functional teams onshore and offshore to drive over 20 successful deployments.- Analyzed data trends, prioritized improvements to customer journey and experience, user error reporting down 94%.- Ensured multiple stakeholders’ needs and expectations were met with consistent communication and engagement. - Maintained product roadmap, clearly communicated strategic goals, roles, responsibilities, and desired outcomes.- Developed KPI’s and CSC for Digital channel, increased feature adoption rate to over 90% in four months.- Aligned with Digital Fraud, Legal, Governance, and Compliance teams ensuring 100% of deployments were secure.

Gate City, Virginia

- Managed daily operations for 120 Soldiers, ensuring mission readiness and operational efficiency.- Conducted needs assessments and developed training programs to enhance leadership skills and capabilities.- Coordinated with CBP and DoD to identify priorities and streamline operations.- Developed and implemented policies to manage 24-hour operations, maintaining 100% operational capabilities.- Provided strategic advice and operational support as Operations NCO for the 29th ID.- Led training and professional development for 168 Soldiers, improving performance and morale.- Overhauled Unit Drivers Training program, achieving a 95% score during National Inspection.- Led Battalion Operations for Operation Inherent Resolve, overseeing training for 408 Service Members.- Conducted regular performance evaluations and provided feedback to drive continuous improvement.

Jacksonville, Florida, United States

- Served as Scrum Master for a nine-member product team, coordinating sprints, retrospectives, and stand-ups.- Facilitated agile ceremonies and removed impediments to maintain team productivity, reducing operating cost.- Analyzed team velocity, enacted agile principles, improved team overall velocity by 25%.- Improved MongoDB stability through Apache server configurations and Ansible playbooks.- Refactored email notification code base, enhanced system reliability, and increased unit test coverage by 33%.- Conducted unit and regression testing, developed multithreaded Selenium testing framework.- Implemented Ini File validation with Bean Validation API and custom validators to ensure data integrity.- Supported the DIBNet program for DISA and DoD CIO, enhancing software functionality and performance.

Rocky Mount, Va

Managed 17 personnel on production line with superior reviews from direct leadership.Meet over 98% of shipping deadlines through effective placement of personnel and processes.Ensured the safety of all employees through audits and training of personnel resulting in no lost time incidents.Established production goals and best practices based on staffing levels and customer demand.Conducted process and product audits daily, and evaluated employee performance.

Roanoke, Virginia Area

Ensure compliance with all train orders, signals, and railroad rules and regulations for safety, operations, and the Federal Railroad Administration (FRA).Coordinated with Trainmaster for movement of freight trains in switching yards and along the rail,Worked with customers to ensure accurate movement and placement of rail cars at multiple facilities.Supervised train crews on freight trains and coordinated switch engine crews to ensure safe and timely movement of goods.

Bachelor'S Degree, Computer Science, 3.36

Concentration in Software Development.

Bachelor'S Degree, Psychology

Education record