Experienced professional with over 40 years at senior levels in the Information Technology, Telecommunications, eBusiness/eCommerce, CRM and After Market Services industries.Following a successful 28 year Managerial career with IBM (please refer to IBM career details below), since leaving IBM in 1994 to date I have worked with and developed business solutions, end to end supply chain processes, eBusiness/CRM models, Logistics/Fulfillment and AMS solutions for respected and well known "blue chip" Corporations in UK, Europe, USA and APAC, for example:Dell, Tatung, Sony, Microsoft, Compaq, HP, Epson, Philips, Samsung, Nokia, Alcatel, Ericsson, DHL, Sony Ericsson, Motorola, Vodafone, TomTom, Intel, Apple, IBM, Lenovo, SME's and a variety of service and support companies in these same regions providing product repair, refurbishment, WEEE and Disposition/Certification Processes.My goal and ongoing objective is to continue to provide this experience, expertise and business attributes to companies large and small (SME's) helping them grow, become more productive, more cost effective, build and develop new markets that sustains current business, develops, creates and implements the strategic platform ensuring future growth, increased revenues, profit and importantly Improving shareholder value and ROI (Return on Investment).Specialties: New Product Introduction (NPI), Manufacturing Processes, Productivity Improvement, Cost Reduction, End to End Supply Chain & Block Chain Management (Consumer, B2B, B2C & Retail), eBusiness/eCommerce/CRM, Logistics/Fulfillment, After Market Services, WEEE, Scrap/Recycling, Sales & Marketting, Business Plan Development, New Business Development, Improving Shareholder Value and ROI, Human Resource skills in Employee Management, Coaching/Training, Team Building and Development.