David Sharpe Email & Phone Number

Columbia, South Carolina, United States

Management Development Program

Lexington, South Carolina, United States

• Ensured accurate inventory through performing several replenishments tasks such as cycle count, quick pick, and stockroom inventory scans• Schedule optimization and payroll experience• Managing store finances through accurate safe, till, and deposit verification• Learned to initiate and execute price changes and planogram changes• Learned how to drive success in store metrics through recognizing the impacts of store functions on related metrics and motivating a team to take ownership of achieving excellence in these parameters• Designed an initiative to increase customer overall satisfaction store metric through increasing customer survey response rate• Learned how to complete and analyze many store and corporate generated reports needed to form and implement management strategy

Glen Allen, Virginia, United States

● Utilized situational awareness and persuasion to sell over 65 credit card subscriptions leading the store by a wide margin and earning a Homer Award● Honed multitasking and problem-solving abilities by dynamically managing multiple tasks, such as handling cash transactions, answering customer inquiries, managing phone calls, and locating the price of obscure and unfamiliar items within the database all while delivering superior customer experience.● Provided dynamic customer service, a speedy checkout, and maintained a clean, well-stocked, and safe environment during the beginning of the COVID-19 using an infectiously friendly attitude, a passion for maximizing efficiency, active listening, and empathy-based conflict de-escalation techniques.● Processed returns gathered products for BOPIS orders, stocked shelves, and secured the parking lot after store closure.