David Sheetz Email & Phone Number

St. Louis County, Missouri, United States

St. Louis, Mo

Greater Denver Area

Denvber, Co

DLP analyst, mainly working with Symantec DLP software and resolving security risk issues

Greater Denver Area

Currently supporting VMware VDI environment and servers for private secured network at Ball Aerospace. Also some user and software support. Administer VM farm and network, provision users and track licensing. VM environment includes GPU pass through and High Performance Computing for engineers using 3d CAD programs on remote terminals.

Greater St. Louis Area

maintain Exchange and Windows servers, build and manage VMware servers as well as Linux web and database servers. Manage and maintain SAN storage. Documentation and other duties assigned by CIO.

Vmware support, HP and IBM SAN support, Cisco, HP and H3C Switch support, Backup Exec, Active Directory, SQL and Windows server management

Greater St. Louis Area

Answer Support callsBlackberry Support and Server ConfigurationCitrix SupportPC deployment and Documentation ManagementAssisted LANDesk Site Deployment and SupportSupport PGP Hard Disk Encryption SoftwareDeveloped project plan and timeline and created VB Application for automating post imaging pc configurationHelp to create documentation and streamline processesWorked with VMwareSupported Remote Access users, AT&T vpn client, RSA tokens, VIP access software

Design and Configure sites in Symantec Endpoint Configuration Manager (SEPM)Project Data and Documentation ManagementAssisted LANDesk Site Deployment and SupportSupport PointSec Hard Disk Encryption SoftwareDeveloped Access database for project dataCoordinated Site setup, testing and deployment of endpoint software products for Global projectDeveloped SharePoint intranet sites for End Point Security teamRan all kick off meetings for providing customers with the necessary documentation and tools needed for software deployment and to ensure project timelines were met. Assisted in resolving issues with deployment of SEP11, PointSec, and LANDesk 8.8Worked with Cisco routers and firewalls, troubleshooting and configurationWorked with SQL server 2005 and 2008, Windows Server 2003 and 2008, IIS and SharePoint

Desktop and network support, configured switches , supported Cisco IP PhonesExperienced in troubleshooting and maintaining Windows 2000 and 2003 Servers running active directoryCreate, maintain, and execute scripts using batch files, VB script, KIX, and Power shellSupported all desktops and servers in including Exchange Server 2007 clusterStrong knowledge of Exchange 2003 and 2007 and working with migrations and supporting uses.Consulted with clients about networking and software recommendationsPerformed all troubleshooting and created packages and methods for LANDesk management server Streamlined processes for desktop management, Group Policies, and application/ OS deploymentCreated and deployed SharePoint intranet sites Strong familiarity with IIS, LANDesk, SharePoint, SQL Server 2005, SMS, and IIS 6..0Worked with VMWare ESX Server, EMC Clarion Storage and Citrix Presentation Server / XenApp, Access GatewayServer 2003 / 2008 AD, Group Policy, Clustering, DNS, DHCP, File/PrintSupported Blackberry and Mobile phones

2nd and 3rd Level Desktop support for hardware and software issuesInstalled hundreds of new PC’s on local networkIn 2007 awarded TOPS award for great customer serviceStrong end to end technical and project management abilities to plan, price, and deliver a well organized project.Experienced in troubleshooting and maintaining Windows 200 and 2003 Servers running active directorySupported over 4000 users with Windows 3.x and NT, Windows 2000 and Windows XP workstationsTroubleshooting for network connectivity issuesTroubleshooting for dumb terminals and wire printersSupport of all Microsoft products – Office, Visual Studio, IE Etc.Support of database connectivity to Oracle, Sybase, Informix and SQL databasesPerformed IBM and Dell Certified repairs for in house warranty workDeveloped Access 2000 database to track repairs and rebuilds.Supervised Developer’s rollout of 150 + PC’s.Assisted with DHCP conversion of about 5000 users in the Home Office and diagnosed issuesAssisted with Quality Control of in house software packaging through intensive testing and documentation of issues.Contributed numerous documents to the Knowledge Base for future referenceTrained new technicians and assisted with difficult issues.Supported Remote Access issues.Worked with desktop engineering on numerous issues.Worked to provide secure data erasure per Sarbanes – Oxley regulations as well as develop secure best practices for hardware repair and replacement where data is involvedSupported Blackberry and Mobile phones

Built numerous PC’s, servers, and NT 4.0 workstations.Supported all desktops and servers Consulted with clients about networking and software recommendationsPerformed all troubleshooting and system design workWorked with vendors to determine what best practice was for customer needs

Installed software and upgraded numerous PC’sConfigured new PC’s for networkSupported over 400 users with Windows 95/98 and NT workstationsSet up routers, phone systems, and ran network cabling- Cat 5Troubleshooting for 100+ network printersTroubleshooting for all Wyse dumb terminals

Installed software and upgraded numerous PC’sConfigured new PC’s for networkSupported users with Windows 95/98 and NT workstationsSet up routers, and ran network cabling- Cat 5Troubleshooting for network printersBuilt new custom PC’s from 1 to 300 per orderAll types of repairs and upgrades for IBM clonesSupported Novell 3.x and 4.x networks as well as NT 4.0 networks up to 300 usersBuilt NT and Novell servers from ground upRecommended new hardware and software for company / clientsQA testing for all hardware used in custom building PC’s

Bachelor’S Degree, Computer And Information Systems Security/Information Assurance

Bachelor Of Science (Bs), Computer/Information Technology Administration And Management

Aas, Manager Of Information Systems

Activities and Societies: member Phit Theta Kappa honor Society 3.9 GPA college advisory board for IT program