David Sheppard, Pmp, Mpm Email & Phone Number

Cedar Rapids, Iowa, United States

Coordinates development of project timelines and tasks lists; participates with all departments during the project analysis phase to understand business processes, impacts, and user requirements.Provides reporting for complex budget and resource plansProvides leadership within the group while supporting management and PMO objectives.Supports the project team on executing tasks to meet on time deliveryFacilitates resolution of major project issues and ensures timely and… Show more Coordinates development of project timelines and tasks lists; participates with all departments during the project analysis phase to understand business processes, impacts, and user requirements.Provides reporting for complex budget and resource plansProvides leadership within the group while supporting management and PMO objectives.Supports the project team on executing tasks to meet on time deliveryFacilitates resolution of major project issues and ensures timely and appropriate communication.Periodically conducts and participates in project review meetings; communicates within the project team and with the customers all risks, issues and changes.Makes recommendations based on broad based knowledge of projects, portfolios and PMO processesCreates, maintains, and updates standard operating procedures for all processes and tools used and provides training when needed.Provides consulting to team members on tools and project processesReviews existing processes and/or systems and makes recommendations on process improvements or changes.Assists management in the implementation of effective training and continuing education curriculum for the division.Acquires, maintains and expands knowledge of relevant technologies and network operating procedures; demonstrates transferability across multiple programs/portfolios. Show less

Eastern Iowa Chapter

Hiawatha, Ia

Coordinate development of project timelines, milestones, resources and tasklists.Conducted and participated in project review meetings, ensuring all stakeholdersare aware of project status, risks, issues and changes.Ensured projects are on schedule by managing deadlines and adjustingworkflows as needed.Researched project issues that arose and informed appropriate stakeholders of anypossible impacts, as well as advised of potential mitigation/capitalization… Show more Coordinate development of project timelines, milestones, resources and tasklists.Conducted and participated in project review meetings, ensuring all stakeholdersare aware of project status, risks, issues and changes.Ensured projects are on schedule by managing deadlines and adjustingworkflows as needed.Researched project issues that arose and informed appropriate stakeholders of anypossible impacts, as well as advised of potential mitigation/capitalization strategies.Reviewed existing processes and/or systems and make recommendations onprocess improvements or changes.Tracked hours and expenses to keep project on task and within budgetparameters.Formulated complete project plans and coordinated engineering, design andfield staff's drawing efforts.Supervised multiple projects from project start through delivery by prioritizingneeds and delegating assignments.Coordinated presentations for project members and stakeholders detailingproject scope, progress and results, keeping all entities well-informed ofmilestones and goals. Show less

Cedar Rapids, Iowa Area

Managed 80 drivers operating in an over-the-road trucking environment.Coordinated driver needs between the operations, human resources and customer service departments.Increased company revenue through streamlined operations, driver retention and safety awareness.

Cedar Rapids, Ia

Processing health insurance claims for self-funded group health insurance plans. Working with insured individuals and families to help them understand their benefits. Improving overall healthcare through education, guidance and ethical compliance.

Coralville, Ia

Provided one-call resolution and exceptional customer service. Initialized short-term disability claims. Facilitated leaves of absence in accordance with the Family Medical Leave Act.

Provided world class customer service to providers and insured members.Verified health insurance benefits and assisted members by providing them information about their policy provisions.Troubleshot and assisted with health insurance claims. Recognized as goal maker seven consecutive months.

Managed a team of 50 employees.Set policies and procedures in a growing technological environment.Achieved the ability to type over 100 WPM.Provided phone and internet technical support for multiple call centers.

Managed a team of 10 employees.Improved safety ratings to exceed corporate standards.Maintained customer relations by resolving conflicts and promoting customer service.

Received Club MCI award for outstanding sales achievements.Recognized as top salesman three times during tenure.

Master'S Degree, Project Management, 3.8

Activities and Societies: Project Management Institute

Bachelors Of Science, Business Administration

Activities and Societies: Project Management

Associates Of Science, Information Technologies