David Shive Email & Phone Number

Allentown, PA, US

Emmaus, Pennsylvania, United States

Allentown, Pennsylvania Area

Montgomeryville, Pennsylvania

Managing team members, processes, and merchandising across 4 departments (outside lawn & garden, inside lawn & garden, plumbing, and electrical) to meet and exceed company standards as well as customer expectations.

Montgomeryville, PA

Managing team members and product to meet and exceed company set standards in a $2 million outside lawn and garden department. Contributing to store operational efficiency and sales excellence as a member of two High Performing Teams: Customer Service and Shrink. Engaging with employees external to the department as a power equipment trainer, safety team.

Northeast Pennsylvania

Leading a 13 store District generating approximately $12.5 million in annual revenue to: Provide the highest standard of customer service with every customer interaction, make intelligent and independent business/retailing decisions, and develop themselves as well as their peers to create depth within the area. Creating and building an industry and company.

Leading multiple management teams in order to: Provide the highest standard of customer service with every customer interaction, make intelligent and independent business/retailing decisions, and develop themselves as well as their peers to create depth within the area.

Leading a management team in order to: Provide the highest standard of customer service with every customer interaction, take ownership over their own career paths to actualize their goals within the organization, and develop all staff members sales and customer service abilities to provide an obvious differentiation from alternative retailers.

Leading a management team in order to: Provide the highest standard of customer service with every customer interaction, take ownership over their own career paths to actualize their goals within the organization, and develop all staff members sales and customer service abilities to provide an obvious differentiation from alternative retailers.

Leading and developing a sales staff to maximize individual performance. Established the standard of customer service at a newly-opened retail location through personal sales ability as well as staff development programs.

Created and structured the business model and drove the direction of all operations including: marketing, customer consultations, and product delivery process.