David Shropshire

David Shropshire Email and Phone Number

Information Technology Specialist
David Shropshire's Location
Chandler, Arizona, United States, United States
David Shropshire's Contact Details

David Shropshire work email

David Shropshire personal email

n/a

David Shropshire phone numbers

About David Shropshire

I have 3 years of experience as an IT Support Specialist, honing my skills in troubleshooting and resolving technical issues with the software, hardware, and computer-related equipment. Among other things, I've set up and maintained computer systems, installed software and hardware upgrades, and provided training and instruction on various computer-related equipment and software. In addition to my technical skills, I have knowledge of Windows and macOS operating systems, office productivity software, network protocols, and infrastructure, and remote support tools and technologies. I have experience setting up VPNs using RSA and other software, RDP and TeamViewer for remote assistance, and helpdesk software to track and manage tasks. Having a passion for technology and helping people make sense of it is something I enjoy doing.

David Shropshire's Current Company Details

Information Technology Specialist
David Shropshire Work Experience Details
  • Carollo Engineers
    Information Technology Specialist
    Carollo Engineers Feb 2019 - Dec 2021
    Phoenix, Arizona, United States
    Demonstrated technical expertise in the installation, configuration, and maintenance of software and hardware systems.Proactively managed computer systems and networks, including initial setup for new hires, troubleshooting and repairs, and regular equipment refreshes. Utilized Active Directory to manage users, groups, and policies. Provided exceptional customer service by promptly addressing and resolving technical issues via phone, email, and ticketing system.
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  • Fiserv
    Customer Service Representative (Csrs)
    Fiserv Jan 2016 - Feb 2019
    Subject Matter Expert (SME)Providing accurate and timely information about products and services(BillPay, Zelle, Popmoney)Answered inbound calls from customers, and Clients addressing their inquiries and concernsMultitask and handle several interactions at the same timeExceeding performance metrics, such as call volume and customer satisfaction.Troubleshooting and resolving customer issues, escalating complaints as necessary.
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David Shropshire Education Details

Frequently Asked Questions about David Shropshire

What is David Shropshire's role at the current company?

David Shropshire's current role is Information Technology Specialist.

What is David Shropshire's email address?

David Shropshire's email address is zombiekid33@q.com

What is David Shropshire's direct phone number?

David Shropshire's direct phone number is +148033*****

What schools did David Shropshire attend?

David Shropshire attended Thunderbird High School.

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