IT Help Desk supportResolving trouble ticketsActive Directory, Email, Software updatesOn-boarding\ Off-boardingDesktop configurationNetwork Administration, (WAN, LAN, VLAN, WAP's)

Connect, test, and troubleshoot Optical Line Terminals Drops and Optical Network Terminals at the premisesActivating Broadband Ethernet Gigabit over Passive Optical Networks, Fiber to the Home (FTTH)Working up to 28 feet in the air on an extendable ladder, securing fiber lines to buildingsPlan daily routes of serviceData Entry of terminal ports, splitter ports, and terminal locations into a databaseUnderstanding plant and fiber engineering mapsConfiguring data and videos settings, building local data networks, modem/router installations, file transfer protocolInstalling Network Access PointsRouting splitter ports into Local Convergence PointsConnect, test, and troubleshoot Optical Line TerminalsOSI Layer 1Reading and understanding Geographic Information Systems mappingDirect knowledge of California's Public Utilities General Order 95 clearance requirementsWorking up to 40 feet in the air in a hydraulic boom truckExperience working near power lines safely

Configuring data and videos settings, building local data networks, modem/router installations, file transfer protocolManaging Active Directory on a private serverOSI Media LayersManually assigning private network TCP/IP addressesPort routingPrinter troubleshootingElectrical engineering, mechanical maintenance, and engineering.Mass mail approved citations to red light violatorsComplete work orders and reports as needed

I write articles for the Examiner.com the #8 most searched website in the world. I have experience in writing, editing, and photograghy.

Answer calls, convey pertinent information regarding parking laws and the California Vehicle Code.Scanning/ Indexing mass correspondence and files into workflow queues.Process correspondences.Quality Control outgoing notices and mass mailings.Process DMV inquiries and vehicle registrations.Data Entry Auditing.Discovered a flaw in accounting system that recovered approximately $200,000 in lost revenue.

Provide exceptional customer service by resolving customer’s problems, complaints, and concerns.Communicate systematic changes to customers to ensure smooth transitions to new payment systems.Cash handling, processing credit cards, and safe deposits.Answering phones; taking detailed messages, and directing customer inquiries.

Project coordination, answering phones, data entry, constituent case work, file management, general office administration. Basically, learning the administrative parts to politics.

Write proposals for a community center in Freetown, Sierra Leone, Africa.

Coordinated the entire program structure, evaluated programs, and composed monthly reportsFulfilled Grant and Proposal RequirementsLead Program Enrollment, Outreach, and Recruitment effortsMaintain/run office in Directors' absence Conducted training workshopsCommunicated and collaborated with other staff to get results

Coordinated, Assisted and Instructed daily activities Ordered supplies within budgetCreated documents electronically and Distributed 1000's of flyers for direct marketing mailing campaigns Sorted mail, faxed, and photocopied documents

Case management, filing documents, and Recruited and interviewed applicants Conducted Professional Development Trainings with 1000+ participants