Management of Air Traffic Management Projects in Africa and Indian Ocean region

Responsible for providing operational direction and strategic support for all the projects and project teams within FTL both on Energy and Telecom portfolio.

Reporting to the Project Manager and Operations Director – Managed Services, I lead a team of engineers in planning, coordinating installation, commissioning and acceptance of the Radio Access Network (RAN) Modernization project for Airtel Kenya by Nokia Networks.Key Achievements:• Managed to timely plan and coordinate the project activities to swap 4 BSC’s, 2 RNC’s, 330 BTS’s and 330 NodeB’s within the project timelines and budget.• Supervised Technical Integration Field activities and resources during installation, commissioning and acceptance of swap project to ensure they are done according to the defined processes and standards.• Ensured zero tolerance of compromised network quality due to poor workmanship at the Preliminary Acceptance Test (PAT) and Final Acceptance Tests (FAT) during the project delivery.• Effectively and accurately reported the status of the project to all stakeholders as and when required.

Deputized the Core Network Manager in leading and coordinating a specialized team of Back Office Engineers (CS-core, PS-Core/MPBN, RAN, OSS, TSG) in achieving the tight contractual KPI’s for Airtel Kenya.Key Achievements: • Coordinated Back Office Operations and Maintenance Support activities in achieving 99.9% uptime of the network.• Facilitated best practices of Health Checks and Quarterly Audits & Preventive Maintenance activities of the network elements to mitigate on expected failures.• Managed 100% Service Level Agreements (SLA) with equipment vendors on Technical support as and when required. This applied to technical faults and roadmaps.• Coordinated resources for both hardware and software network upgrade & new project by creating duty rota that evenly distributes available engineers on the various tasks without compromising on the daily activities.• Hired new staff and took disciplinary measures where necessary. I also identified competency gaps within the team and recommended for relevant training.

Provided overall Back Office support for Radio Access Network to achieve a stable network for Zain Kenya Opco.Key Achievements; • Acquired vast knowledge and experience to be a Subject Matter Expert for Radio Access Network (for Ericsson, ALU and NSN) hence ensuring 99% of network availability.• Owned & provided complex troubleshooting to major network faults to achieve the 99% network availability hence increasing customer satisfaction.• Participated in RAN project planning and implementation thus enhancing my skills in project coordination.• Provided knowledge & skill transfer to junior technicians and other engineers that helped in minimizing MTTR.• Managed service level agreements (SLA) with vendor specialists in fault resolution and roadmap.• Performed both RAN hardware and software upgrades saving 10% of OPEX.

Led the Network Operations Centre team in ensuring optimal network performance through surveillance, timely fault detection & resolution, notification and escalation of network failures. Key Achievements;• I managed and coordinated the NOC team to ensure that the networking system and site monitoring runs efficiently without interruption.• I was responsible for informing Management, partners and peers about site network performance and service availability using automated SMS and other tools.• Coordinated the duty shift table for the NOC operations and carefully allocates staff members on different shift duties for ensuring the whole NOC shift works in an efficient and effective manner.• Controlled OPEX by strictly adhering to planned fueling schedules and preventive maintenance by reducing fuel usage from 280000 to 230000 liters per month hence saving on OPEX • Identified NMC resources, competence and gaps and recommended for appropriate training.• Verified and approved all network planned activities before scheduling for execution.

Managed new site integration, configuration and acceptance using the Alcatel’s OMC-R and Ericsson’s OSS. Key Achievements;• Integrated more than 1000 new BTS sites (both ALU and Ericsson) in the network. • Implemented improved network solutions that improved network performance increasing customer satisfaction. • Led the site creation team in migration from ALU to Ericsson technologies.

• Installed and maintained aeronautical telecommunication and navigation network systems