David Simkins Email & Phone Number

Essex, England, United Kingdom

Lower Marsh, London

Taking responsibility for both the networks & Telecoms engineers within NEL, supporting multiple NHS organisations within South East England. Responsible for MI's & major outages, raised for multiple sites. Arranging network cover for these MI's and for BAU via the ITSM. Managing of fault queues for both platforms.

Lower Marsh London

Responsible for telephony for over 8,500 users within London, Surrey, Sussex & Kent.Mainly based on Cisco Call Manager 7, Cisco Unity, located at various sites throughout London. Day to day operation of this large environment, coupled with business plans and costings for new organisations that the organisation can provide telephony services to.Also working on a new organisational setup for telephony within the CSU, alongside a business catalogue for services.

Leading a change in telephony systems by instigating a centrally managed service and moving the management of telephony away from suppliers. Managing suppliers of telephony to the NHS including BT, C&W, Virgin Media Business, Azzuri, Daisy, O2, Vodafone, Anexsys, Solution 1 and Page One. Reduction in mobile suppliers, from four to two, now planning to go to one.Responsible for the management of budgets, moves and changes, fault diagnosis across telephony network for second largest PCT in England. Chaired meetings to change telephony network with stakeholders. Administration of Cisco systems, to reduce costs, enables more home working, and general admin of system (CCM6). Procurement of telephony systems for Surrey Community Health based upon Vodafone and Avaya systems (S8800 Server & G450/430 Gateways). S8800 running Communications Manager R5.2.1. Also Avaya One-X mobile.New Call Express voicemail system installed as part of upgrade at core site.Avaya 9608 IP model phones is standard specification throughout.Proteaus call logging system installed at core site. New system based on Surrey NHS COIN network, moving from a managed TDM service.New data switch implementation based upon Extreme POE switches, for Avaya telephony system.Composed a Business Plan and Tender Document for replacement phone system being installed. Proposing a change of working practices for users within SCH, with more locations providing 'Hot Desks', instead of designated desks.Planning to remove desk phones, and replace with application on PC's.Introduced electronic invoicing for Vodafone & O2 mobiles. Reducing paper invoices from approx sixty per month to two a quarter, thus reducing internal charges to PCT.Moving BT paper bills to 'Analyst Converge'Moving telephony onto Surrey wide COIN network, to reduce external costs. Standardization of telephony systems & suppliers.

Technical lead on the Business Continuity Project involving dual parented / alternate route circuits, dealerboards, unified fax messaging system ( Extrafax ) and assisting the planning, installation & testing of services for the bank. Supplied all test & BAU documents for above project.Upgraded the voicemail system to a unified system. ( Phonesoft & Lotus Notes )Handled a project to change the standard call logging system to an IP call logging system.Assisted with the planning and implementation of the Cisco environment which was rolled out within London.Day to day BAU support for the Etrali dealing environment supporting 200 traders with NICE voice recording, Jade Management system, lines and boxes, Zenitel intercoms and all PW orders and installations. Moves & changes.Fault diagnostics, with dealing boards, PW's, intercoms, speaker boxes, international carriers, VoiP links to Paris, Milan, and Frankfurt.Managed banks mobile environment. Setup centralised order and database for devices. Operational Systems MaintainedMitel OpsManNice Voice RecordersStenofon intercoms Mitel SX2000/ 3300 clustered Phone soft unified voicemail / FaxStenofon Alphacom Intercom Datatrack call logging system Extrafax unified faxing system Etrali Dealing SystemCarriers Used BT C&W Verizon COLT OBS/ IPCReutersProjects Managed/ Involved in IP Phone migration and the upgrade of Datatrack call logging system to monitor new Etrali IP dealing environment. Global Project Manager - Intercom upgrade Support of all telephony for Exchange House Users Trade Floor & Back Office.Technical Project Manager London BCP Project. London Telecoms Review project to reduce costs of voice communications in London.

As a Senior Voice Analyst my daily tasks consisted of supporting the trading system alongside onsite engineers & the PBX system for back office. Administrator of the Octel voicemail system and the audio conference bridge. Managed Mitel SX2000 clustered environment, 600 position IPC dealing system, Spekerbus intercom system and various wide area voice links (Tricom Marathon) between London, Paris, Frankfurt and New York. Involved with moves & changes throughout bank. This included all planning meetings. All telephony requirements went through me.Assisted with upgrade from Octel to Avaya for the voicemail system. Planned the major relocation of CitiGroup to Canary Wharf.

Responsible for a team of 5 telecoms engineer.In charge of the C&W Centrex voice, Mitel clustered environment, external Voice links, Voice helpdesk and moves and changes. Administered the voicemail system for DMG.

4 staff members. Maintained & monitored the 3Com Token Ring data network, as well as the voice network. Part of the BAU was to run call logging reports using the Clair Call logger. Moves & changes.Normal day to day support of both voice & data networks.

3 staff membersSupported both the DEC Ethernet data network & the Mitel SX2000 pabx systems.Maintained and managed Mitel SX2000, Wyatts Keydeals dealing system, Tricom RAS network, Cabletron Hubs and ACT dealing system.

Oversaw the 600 positions trade floor. ( V-Band dealing system )Looked after the MDS feeds and the V Band- dealing system.

Used BT CBS dealing system, CASE networks and Burroughs B35/ B28 systems.

Prepared data & storage for the bank mainframes for over night processing.

Education record

Education record