David Simpson Email & Phone Number

Orange, Connecticut, US

• Provide expert advice on natural gas and electrical matters, including sophisticated project management, collections, and account monitoring. Manage emergency response operations to restore services efficiently and.
• Managed a portfolio of nine diverse projects with a combined value of $77.4M.
• Coordinated a national volunteer event and engaged 800 employees across four operational companies.
• Secured a $400K grant following a successful application process, benefiting organizational funding and project expansion.
• Led customer-focused initiatives and developed and implemented pioneering solutions in coordination with cross-functional teams.
• Promoted diversity, equity, and inclusion (DEI) initiatives and optimized participation by 68% as a local leader for AvanVeterans business resource group.

Houston, Texas, US

• Implemented and maintained strict QA/QC protocols across projects and facilitated compliance among subcontractors and suppliers. Evaluated and endorsed project communications, managing comprehensive budget and status.
• Led strategic planning sessions and contributed to formulation of project schedules and establishment of critical objectives.
• Managed daily operations and progress of high-voltage electrical repair projects totaling $10.6M and ensured rigorous adherence to specifications and timelines.

• Created blockchain-based value focused on business innovation and integration.
• Idenitfied multiple streams of income for application during pre-seed phase of operations.
• Created over 500 individual pieces of NFTs, digital art, and logos.
• Consulted on technology and business transformation.

Basking Ridge, NJ, US

• Conducted thorough research on applicable local, regional, and national codes and policies concerning environmental, health, and safety standards, achieving full compliance in team operations. Coordinated and.
• Initiated and led district-wide business transformation projects, focusing on process optimization that became standard practices.
• Spearheaded Verizon's first unionized 5G installation project, a historical achievement driven by exceptional job completion rates.
• Achieved top manager ranking in Buffalo North within first year by fully integrating into role, evaluating and developing team capabilities, and leading initiatives for process enhancement and innovation.
• Secured highest customer satisfaction and engagement rankings through strategic development and execution of recognition programs and comprehensive customer service training initiatives.

Basking Ridge, NJ, US

• Developed and implemented strategic approaches and customized presentations targeting C-level executives to enhance alignment with corporate objectives and market demands. Leveraged strategic planning to execute.
• Boosted revenue growth and profitability through formulation and execution of sales objectives and strategies.
• Enhanced business strategy through advanced application of IoT and digital transformation insights in coordination with data architects.
• Surpassed KPI targets across multiple industry sectors significantly through optimization of sales funnel management and requirements forecasting in Salesforce.

Basking Ridge, NJ, US

• Surpassed sales targets by skillfully upselling and nurturing customer relationships to boost revenue growth. Enhanced customer satisfaction and loyalty through cultivation of culture emphasizing performance.
• Formulated and implemented dynamic sales strategies while educating staff on organizational procedures and policies.
• Managed contact center operations by monitoring daily activities, providing procedural guidance, and disseminating essential information to the sales team.

Fort Liberty, NC, US

• Oversaw comprehensive ground supply operations and enhanced combat readiness through meticulous administration and strategic personnel management. Coordinated operational planning initiatives, addressing both field and.
• Managed assets valued at $7.8M across dual property books, optimizing resource allocation and accountability.
• Facilitated civil military and civil affairs operations, advancing global strategic goals in support of combatant commanders.
• Led civil affairs company of 35-70 personnel, including headquarters unit and five specialized teams, to achieve strategic objectives.
• Completed training at John F. Kennedy Special Warfare Center and School, attaining qualifications in civil affairs and special operations.

I founded the company with the goal of disrupting the digital marketplace by enhancing the user experience through connecting and empowering individuals. My first project was designing and creating a mobile app to combine social media and the fitness community. The application did not survive the testing phase and was ultimately shut down.

Syracuse, NY, US

• Managed sixty-four employees as a member of a management team
• Responded to and successfully resolved complex inquiries from employees, customers and agencies
• Wrote, conducted and tracked employee reviews and discipline
• Monitored phone queues and tracked call information
• Compiled and wrote monthly answering service reports detailing activity and trends in activity
• Worked extensively with Microsoft Office Suite products, Kronos, ABM, Freedom, Avaya, stages™ and Aspect Workforce Management

Syracuse, NY, US

• Created and developed all training curriculum
• Facilitated, executed and evaluated the training of new and current employees
• Wrote training evaluations and reports following every training session
• Recommended and implemented modifications to systems, policies and procedures

Syracuse, NY, US

• Received President’s Circle Award for Excellence
• Processed and appropriately respond to signals and alarms
• Received and processed inbound calls from customers and agencies

Alexandria, VA, US

• Drafted, edited, and finalized numerous press releases and media alerts.
• Developed public relations program and increased awareness of VOA
• Worked extensively with Microsoft Office Programs
• Acted as the primary point of contact and liaison for I Remember Mama 2010
• Generated and followed up on donation leads

Bachelor Of Arts (Ba), Communication, General

Certificate, Blockchain Strategy

Executive Master In Business Administration - In-Progress, Emba