President/ Chief Executive Officer Hvac Installations And Service, Home Services
Port Chester, New York, Us
• Grew company footprint from 5000-27,000 homes. Established the company as an industry leader through a targeted and aggressive merger and acquisition campaign, bringing in 17 competitors and creating an overall enterprise value of $30M+.• Led a team of 200+ employees generating $26M+ in home services and $75m commodities sales annually.• Defined overall company vision, culture, and go to market strategy. • Led the negotiations, purchases, and integrations of acquisition targets, minimizing attrition loss of staff and customers.• Ensured the delivery of world-class customer experience to 25K+ active customers. Developed a growth-focused sales and marketing strategy for 5 service different service lines.• Negotiated and managed relationships with labor unions leveraging strong working relationships to control labor costs while maintaining an engaged and motivated workforce.• Transitioned the operations to point-of-contact service billing, increasing sales and overall margins.• Early pioneer into deregulated energy market. Change the market by offering a full-service alternative to utilities.• Repositioned the company as a leader in renewable fuels and green energy alternatives such as biofuel and wind power.• Diversified the service offerings of the company by cross training 60 technicians across 3 unions in all sectors of HVAC and plumbing repairs and installations.• Led the market in residential Geothermal installations and Solar Power Purchase Agreements to commercial accounts.• Re-imagined the sales and marketing of the company; oversaw sales/marketing, public relations, advertising, CRM, social media and community outreach.• Led, trained, and motivated sales teams that regularly outperformed both individual and team goals. Developed and integrated a new CRM to drive sales and marketing efforts and increase overall transparency around campaign results.0