David Singh Email & Phone Number

Key Achievements:• Designed and implemented initiatives that directly resulted in a sales and net income growth of tenfold in less than 10 years with an 16% net margin.• Created a Distribution infrastructure to accommodate $300 million in sales in a highly regulated industry, including supply chain management and a worldwide distribution network with centers in the US, Europe, and Canada capable of next-day truck-load deliveries to more than 75% of the world.• Set up a warehouse in Europe to facilitate next day delivery to all of western Europe resulting in a tripling of sales the first year and a half.• Developed and managed a 30-server datacenter to house ERP, WMS, CRM, Exchange, and SQL servers. • Supervised team responsible for administering a 100-node Windows network with WAN links between four locations.• Established and monitored corporate security, including a Linux-based firewall / router to protect the network from outside threats and provide Internet connectivity with load balancing and failover.• Developed and implemented a warehouse automation and product bar-coding project. Created new warehouse layout, upgrading network infrastructure to provide wireless access, software configuration, and end-user training. The overall project resulted in significant increases in inventory accuracy and reductions in order processing times.• Spearheaded the institution of a company-wide CRM initiative to track customer support calls and assist outside sales personnel with contact and time management, sales reporting, and order tracking. Converted existing CRM application to MS CRM with connectivity to ERP system. Key duties encompassed workflow process design, screen and schema customizations, and end-user training.• Implemented Cisco IP phone system and Business Intelligence analytics application.Specialties: International DistributionWarehouse automationERP ImplementationCRM ImplementationBusiness Intelligence analytics application.