David Singh Thomas Email & Phone Number

Chennai, Tamil Nadu, India

Laya Tech Pvt Ltd – ChennaiMar 2022 – Till Present - Cyber Security Consultant Cyber Security Consultant• Spearheading the VAPT team (Vulnerability Assessment Penetration Testing) * Worked on Nessus, Nmap and Nexpose Tools* Preparation of VA Reports and PT reportsIT Operations Manager• End to End IT Operations for Chennai regions• Vendor Management and Asset Management• Single Point of Contact for Facilities Management Systems• As a Pre-Sales Consultant created and delivered Presentation and demo for various customers related to various OEMS like Seceon SolarWinds EverestIMS Seclore SOTI Motadata VCloud point

Chennai, Tamil Nadu, India

 Providing end to end IT support for the college. SPOC for the college pertaining to procurement of Servers, Desktops, Printers and other IT related peripherals. Managed the Network upgrade project (10/100 to 1 Gig speed Network) and provided daily updates to Vice-Chairman, CEO and Principal. Provided IT support for the college Placement training. Provided IT support for the Online Exams like AIIMS, GATE, JEE, UGC Net, RRB etc.

Chennai Area, India

 SPOC for IT Department for West Region which includes Mumbai, ROM, Gujarat , Madhya Pradesh & Corporate Office at Mumbai Spearhead the overall IT Infrastructure Operations support (Servers, Voice and Networking).  Providing support to 32 branches through VNC or arranging engineer if unable to resolve issue remotely. Single point of contact for all IT incident and service requests Monthly Site Visit monitoring and sharing the dashboard weekly basis including primary and secondary visit.   Organized training for the development of support team – technical, soft skill training Motivating, mentoring and rewarding and disciplining team to ensure quality, productivity. Review team results and provide guidance to attain & exceed expected results. Standardizing work / support documentation, checklists and implementing process as per SOP’s to ensure a quality service delivery. MANCO and VIP Users Support with 100% SLA achievement. Collecting Feedback regarding IT support -from AVPs. VPs on monthly basis

Chennai Area, India

 Project initiation, Project ID creation and alignment of resources to the projects. Preparation of statement of work, project planning and scheduling, status reporting and client management  Responsible for coordinating and integrating activities across multiple functional lines, and managing stakeholder communications  Worked with project Architect for the complete architecture of the project. Coordinated with the AT&T resources for the Network connectivity for the project. Worked with Hardware planner pertaining to space and power requirements of the project. Completed the procurement for various hardware and software requirements.

Rmz, Millenia Business Park, Taramani, Chennai

 Initialized and managed the infrastructure projects for Symantec account by identifying the technical need of client perspective and organization perspective. Ensured that project goals were accomplished and in line with business objectives. Responsible for Identifying and scheduling project deliverables, milestones, and required tasks.  Effectively managed the Change Management Process and Procurement Process

Chennai

Pre Sales / Solution Architect: As a part of Pre Sales and Technology Domain Consultant team, have responded to RFP`s and presentation for Infrastructure managementQuestionnaire Creation, Designing solutions, effort estimation, Resource calculation, Finance calculations, RFP response, Proposal Defense etc for following clients (Partial list) Red Bull (Remote DC Operations) Pickles Auctions (Data Centre Hosting and Managed Services) Malaysian Airlines (Business Process Management) GE (Lotus Notes , Global support) Nestle( End User Computing, Global support) Intel (Greater Asia Region PC Services 10 countries) Petro Canada (IT infrastructure services, Europe, ASIA and Africa) VOLVO (Windows Co Sourcing, Global support)THOMSON REUTERS, CHENNAI (DEPUTED THROUGH MAHINDRA SATYAM ) OPERATIONS MANAGER Ensured smooth flow of overall operations for the Thomson Reuters Client. Planning, scheduling, monitoring, and report creation activities related to the client.  Responsible for queue management, Incident management and escalation management. Responsible for SLA management across the NOC & RIM service for the duration of shift. Single point of contact for NOC & RIM Service lead (onsite)VERIZON, CHENNAI (DEPUTED THROUGH MAHINDRA SATYAM ) PROJECT MANAGER Worked for Verizon IT Infrastructure team, responsible for the Asset Management, Logistics and Procurement. Prepared DR documents and coordinated DR exercises for various Verizon applications.

Singapore And Chennai

IBM JAPAN- SINGAPORE (DEPUTED THROUGH SCANDENT SOLUTIONS) GE HEALTHCARE ASIA – SINGAPORE (DEPUTED THROUGH SCANDENT SOLUTIONS)