David Sitek Email & Phone Number

Manage a team of application developers working on the design and coding of a revenue management application.

Coral Gables, Fl

Manage the IT department for the North American division with responsibility for:• Business systems development for ERP application• Implementation of ERP application system modules used at 31 locations in North America• Management of all telecommunications circuits and wide area network design• Identification and setup of hardware and software infrastructure for new acquisitions• Acquisition and implementation of all personal computers, and telecommunications devices• Acquisition and configuration of VoIP telephone systems• Implementation of a business intelligence application• Level 2 support for ERP and all other production applications

Miami/Fort Lauderdale Area

Miami/Fort Lauderdale Area

• Manage a team of project managers working on the conversion of 65,000 email clients from Lotus Notes to Microsoft Exchange.• Creation, updating and ongoing management of Workstream project plans using MS Project.• Tracking and reporting of budget ($6,000,000) versus actual.• Work with third party vendor on the installation of all required hardware and circuits at a colocation.• Development of technical implementation documentation required to satisfy deliverable requirements.• Definition and testing of all email Group Policy settings.• Definition and testing of deployment strategy.• Work with client on change requests and billing issue resolution.• Developed service delivery documentation for MS Exchange 2013 and MS Windows Server 2012.

Consulting engagement team management in the health care and cruise line business as follows:• Design, configuration and build out a data center at a secure colocation (Terremark NAP of the Amerocas);• Configuration and support of IBM blade servers running Linux, WebSphere, DB/2 and WTX;• Roll out of Windows 7 operating system to user work stations and laptops,• Implementation of a call center reservation system application supporting over 300 agents at three domestic locations;• Remediation of credit card security issues for a computer reservation system, and• Installation of an Avaya telephone system servicing over 500 users.Using Project Workbench, Clarity, MS Project and SCRUM applications/methodology.

Responsibility for managing the information technology group as well as an annual expense budget that exceeds $2 million and an annual capital budget averaging $500,000. Featured accomplishments follow: Implemented and enhanced in-house developed ERP application.Participated in the acquisition and systems integration of three logistics companies, an ocean freight forwarder, a trucking company and an international airline.Implemented IBM blade virtualized servers using MS Windows and Linux interfaced to a virtualized SAN.Installed a 3 TB corporate SAN to house the data warehouse including the use of data mining tools.Designed the disaster recovery plan and populated a combined data center and disaster recovery site.Redesigned the wide area network to be high availability and fault tolerant with full security measures to the desktop work stations utilizing latest Cisco technology. Converted 40 remote satellite connected locations to fractional T1 and DSL technology to increase bandwidth, improve performance and reliability while reducing costs. Replaced all domestic telephone systems with IP based technology to reduce costs and improve quality of service. IP phones were also installed at all international locations to reduce costs.Planned, designed and implemented IBM's WebSphere portal application including integration of all corporate applications using RAD, Java, C++, MS SQL Server and DB/2 data base management.

Planned, designed, implemented, supported and controlled the budget for the hardware infrastructure and software application support for a worldwide Ecommerce private banking asset management application. Directed up to 20 personnel located in major data centers; Geneva. Responsible for all application configuration management processes at the international development sites. Featured accomplishments follow:Directed the infrastructure implementation supporting the worldwide asset management application including network and telecommunications planning and design, equipment procurement, installation, testing and support.Managed the process of delivering Java based Ecommerce application releases to worldwide locations throughout the development stages.Managed a configuration management function including documentation control, software releases, build processes for application software, specifications and design documents in the US, Europe and Asia.Directed day-to-day operations of the production support process for domestic and international ECommerce website operations with responsibility for 24 X 7 coverage and maintenance of strict SLA guidelines.Implemented a real-time process notification system using a scheduling master application (Tivoli) with agents located at critical data centers.Directed the team responsible for monitoring security access and user authorization to Internet-based enterprise applications and datamarts populated with legacy system data.

Managed technical staff implementing hospital information systems hardware, system and application software (web-based, real time and batch processing) and the telecommunications infrastructure. Project teams of Systems Engineers were selected from an available talent pool based on the services contracted for by each client. My responsibilities included:Directed systems specialists at installed client sites in the process of analyzing, identifying and resolving hardware and/or software performance issues.Resolved client issues regarding application errors and systems performance problems working closely with developers to isolate the problem, determine the fix and make the required change.Worked with clients on post-installation system stabilization and resolution of infrastructure problems. Problems with hardware configuration, system and utility software, telecommunications and application software were addressed.

Managed 15 consultants in the Florida consulting practice with responsibility for new business development, proposal development, P&L by project, project management, client liaison and staffing by project. Specific responsibilities included:Managed multiple consulting engagements and project teams working on Year 2000 remediation with responsibility for P&L by project, project management and control, liaison with client management, resource management and control, creation and review of project deliverables.Managed the merger of information technology functions for two $500M catalog mail order companies to an IBM mainframe including the infrastructure design and implementation of a single sales order web site.Managed the planning, design and implementation of an internet application supporting the sales efforts of a $1 billion mail order catalog business.Planned, designed and implemented an internet application supporting the sales efforts of a book publishing company.

Directed a team of 18 analysts and programmers developing requirement definitions, functional specifications, program code, test case scenarios and implementing and maintaining a nationwide three-tiered client/server Vehicle Maintenance System. Specific responsibilities included:Delivery of software releases with modifications required to support pressing business needs.Development and maintenance of financial data aggregation applications on IBM client/server, AS/400 and mainframe environments.Project scope definition, developing system specifications, managing the program coding and testing effort, field implementation and post-implementation support. Added field personnel to project teams to assist in specific functionality testing.

Managed a group of 22 professionals responsible for the planning, design, implementation and support of all hardware, software and telecommunications infrastructure for a large multi-state wide area network and the development of application software performing credit card authorizations, transaction analysis and reporting. Specifics included:Managed teams of programmers developing client/server based credit card applications using an object-oriented application development (OOAD) methodology. Developed new software based on credit card programs offered.The wide area network environment consisted of 12 local area networks operating under Novell, 500 desktop computers, intelligent hubs, routers, bridge/routers, modems and all communications lines.Architected all modifications and additions to the infrastructure.Developed and implemented a custom trouble ticketing system using a fourth generation language.Configured, approved, purchased and managed the installation of all networked computer hardware.Conducted feasibility studies, developed system specifications, managed resources, developed project plans, maintained project schedules, reported project status, participated in code walkthroughs, reviewed system and technical documentation and developed and maintained a WAN disaster recovery plan.

Project team management and business development efforts were dedicated to the health care industry. Consulting management was provided in the implementation of comprehensive health information systems including patient care, radiology, laboratory, pathology, ADT, medical records and charting and the implementation and use of DRGs.

Responsibility for managing project teams involved in the implementation of health information systems as well as financial accounting systems for the public sector. Other engagements involved assisting clients with the selection of hardware and software with follow on implementation assistance. Long term consulting assistance with infrastructure and network redesign was conducted for an electric utility.

Bs, Industrial Engineering / Mathematics

Ms, Computer Science