David Skidmore Email and Phone Number
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David Skidmore personal email
David Skidmore phone numbers
A detail oriented professional with over a decade experience in a fast paced environment with experience managing projects and relationships with global corporations as well as startups. Specializing in managing complex problems in a simplified manner, utilizing creative thinking skills for resolution and strong written and oral communication to convey complicated messages in a concise manner.
Fiserv
View- Website:
- fiserv.com
- Employees:
- 10
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Partner ManagerFiserv Aug 2023 - PresentMilwaukee, Wisconsin, Us
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Client ManagerPrime Time Healthcare Jun 2022 - Aug 2023Elkhorn, Nebraska, Us -
Global Partner Operations ManagerPaypal Jun 2019 - Jun 2022San Jose, Ca, Us -
Global Partner Relationship ManagerPaypal Feb 2018 - Jun 2019San Jose, Ca, Us
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Partner Operations ManagerPaypal Oct 2016 - Feb 2018San Jose, Ca, Us• Directly managed strategic partner flash sale relationships with high visibility and extreme attention to detail. 100% accuracy of sales conducted with no negatively impacted volume.• Worked within a team of Partner Managers to manage roughly 3000 partner relationships encompassing all aspects of online commerce.• Assisted with partner operational needs while simultaneously conducting business reviews to ensure partners were implementing sound business plans and ensuring product engagement and implementation was harnessing the full potential of the book of business.
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Large Enterprise Account ManagerPaypal Feb 2014 - Oct 2016San Jose, Ca, Us• Manage relationships encompassing Global Strategic Partners, Large Enterprise merchants as well as strategic digital gifting partners.• Product and process subject matter expert synthesizing fraud management and mitigation, reporting reconciliation, as well as legal and financial inquiries by collaborative liaising with internal specialists to formulate and convey simplified recommendations to complex problems. • Initiated and mobilized business development opportunities to create and define processes for mobile point of sale (mPOS) pilot program enabling digital wallet payment in brick and mortar establishments across the US.
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Associate Account ManagerPaypal Mar 2012 - Feb 2014San Jose, Ca, Us• Worked within a team of Associate Account Managers to manage portfolio of roughly 3500 relationships including but not limited to Government and Educational institutions, Non Profit Organizations, Point of Sale partners, Distribution and Marketing partners utilizing entire suite of company products.• Researched merchant business models and websites to proactively diagnose product and process gaps, providing recommendations on how to increase volumes with limited resource needs.• Actively identified potential fraud trends as well as deployable countermeasures to mitigate impact proactively.• Engaged all partners to motivate and prioritize full compliance for Payment Card Industry regulations while ensuring executed legal agreements are adhered.• Developed and organized team scheduling program arrangement to fulfill service level agreements.
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Merchant Services Senior AgentPaypal May 2011 - Mar 2012San Jose, Ca, Us• Responsible for enabling a team of Merchant Solutions Agents to meet and exceed customer service expectations. • Coached and encouraged creative thinking skills to drive resolution outside standard processes to drive consumer and merchant trust in brand.• Facilitated educational classes to maintain agent knowledge of the online payments world including adjustments to internal policy and product • Fielded escalations where agents were unable to provide an adequate resolution to the merchant, using creative solutions to ensure the relationship remained intact.
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Merchant Services AgentPaypal Nov 2010 - May 2011San Jose, Ca, Us• Provided assistance to small/medium business owners on what products would best suit their needs• Reinforced collaborative rapport with merchants requesting assistance resolving consumer issues and inquiries• Directed business owners on brand growth and management with emphasis on necessary product suites to engage target demographics.
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Dispute Resolution SpecialistPaypal Nov 2009 - Nov 2010San Jose, Ca, Us• Fielded queue based inbound consumer calls and emails to assist resolution to issues or concerns with purchase activity in a timely manner.• Articulated consumer-impacting policies to proactively educate consumers to promote financial protection against potentially nefarious sellers.
David Skidmore Skills
David Skidmore Education Details
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Bellevue UniversityGeneral -
University Of Nebraska-LincolnBachelor Of Science (Bs)
Frequently Asked Questions about David Skidmore
What company does David Skidmore work for?
David Skidmore works for Fiserv
What is David Skidmore's role at the current company?
David Skidmore's current role is Partner Manager at Fiserv.
What is David Skidmore's email address?
David Skidmore's email address is ds****@****pal.com
What is David Skidmore's direct phone number?
David Skidmore's direct phone number is +140266*****
What schools did David Skidmore attend?
David Skidmore attended Bellevue University, University Of Nebraska-Lincoln.
What skills is David Skidmore known for?
David Skidmore has skills like Account Management, Strategic Partnerships, E Commerce, Mobile Payments, Mobile Devices, Mobile Applications, Analytics, Business Development, Salesforce.com, Product Management, Data Analysis, Crm.
Who are David Skidmore's colleagues?
David Skidmore's colleagues are Juliana Kraemer, Piyush Barve, Alejandro Sarcuno, Mercedes Garcia, Marisol Moreira, Debbie Gable, Vikram Goandukuppe.
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