✓ 25+ years experience in account management, customer service, client relations, sales and management, maintaining customer relationships contributing to substantial increases in business and customer loyalty.

Manager of rentals that provides clients with short-term and long-term leases of wireless communicationsGenerating new business, as well as maintaining quality relationships with current clients.Inventory Management, invoicing and processing orders after the rentals are returned and accounted forDelivery and pick-up of equipment and Shipping Nationwide rentals.

Managed contracts and account portfolios recommending and facilitating improvement initiatives that increased performance and customer satisfaction ratings.Bearcom Wireless Worldwide, Inc. Expertly trained other Rental Managers for Riverside County helping them excel in both Sales and Operational objectives.Coordinate planning and execution of client-service engagements.Responsible for the overall management of inventory and event logistics.Provide managerial support for field service activities at regional clients. Assess problem areas and offered recommendations which resulted in increased productivity and profitability.

Managed Sprint-Nextel Service and Repair center and retail outlet; responsible for performance evaluations, time reporting, financial management, and scheduling.Contributed substantially to organization merge initiatives, included organizational and workforce analysis and realignment.Conducted market analysis in support of business growth, and managed client relationships. Led recruitment activities for multiple locations.

Supervised and trained all department personnel to perform assignments according to department needs, while maintaining effective employee relations.Created faster ways to send warranty repair items back to Motorola to reduce customer down times.Scheduled and directed subordinates, managed employee workloads, and delegated individual tasks.Received commendation for accomplishing work tasks in a timely manner.

Supervised day to day activities at Search and Rescue Station.Awarded USCGC Munro “Non-Rate of the Month”, “Coast Guardsman Merit Award”, “Good Conduct Award”, and “Letter of Commendation”.