Head Of It/Ot Support
CurrentHeading up IT Support and Operational Technology Support Worldwide
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@hbkworld.com
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David Smith is listed as ITIL Process Design / People Management at HBK - Hottinger Brüel & Kjær, based in Frankfurt, Hesse, Germany. AeroLeads shows a work email signal at hbkworld.com and a matched LinkedIn profile for David Smith.
David Smith previously worked as Head of IT/OT Support at Hbk - Hottinger Brüel & Kjær and Global Incident Manager / Process Designer at Hbk - Hottinger Brüel & Kjær. David Smith holds It, English, Mathematics, Physics, Chemistry from Kings School Gütersloh.
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I have been in IT Support environments since leaving school. Supporting companies from all business sectors and building up a wealth of experience ranging from simple printer issues to Checkpoint firewall configurations to analysing the support environment of an organisation and delivering ITIL Processes to support and enhance what is being delivered.My main strengths are team leadership, communication and process design/documentation against ITIL. I am very customer focused, but always with an understanding about the needs of the business.
Listed skills include Itil, It Service Management, Team Leadership, Process Improvement, and 28 others.
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Darmstadt, Hesse, Germany
Heading up IT Support and Operational Technology Support Worldwide
Darmstadt Area, Germany
ITIL Process Design, Client Team Support
Frankfurt Am Main Area, Germany
I took a break from IT and took over a Konditorei (Cake Shop/Confectioners). Due to an ongoing ankle problem that became more serious, I have been forced to close the business down.
Frankfurt Am Main Area, Germany
ITIL Process Design - Continual Service Improvement Manager
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David Smith works for HBK - Hottinger Brüel & Kjær.
David Smith is listed as ITIL Process Design / People Management at HBK - Hottinger Brüel & Kjær.
AeroLeads has found 1 work email signal at @hbkworld.com for David Smith at HBK - Hottinger Brüel & Kjær.
David Smith is based in Frankfurt, Hesse, Germany while working with HBK - Hottinger Brüel & Kjær.
David Smith has worked for Hbk - Hottinger Brüel & Kjær, Hbm, Cds, A Hewlett Packard Enterprise Company, The Cake Box Conditorei & Coffee To Go, and Dimension Data.
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David Smith holds It, English, Mathematics, Physics, Chemistry from Kings School Gütersloh.
David Smith is listed with skills including Itil, It Service Management, Team Leadership, Process Improvement, Management, Team Management, Incident Management, and Data Center.
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