David Smith

David Smith Email and Phone Number

Manager of Support Engineering and Quality Engineering @ Bestow
Center Point, IA, US
David Smith's Location
Center Point, Iowa, United States, United States
David Smith's Contact Details
About David Smith

I specialize in Support Enginering and Quality Testing SDET team management. I have a passion for humanity and take great joy in helping people. I am a very analytical, well organized, perfectionist with great written and verbal communication skills. My sociology background gives me a unique ability to build instant report with reports, customers, and colleagues of all backgrounds. Specialties: Support Engineering, Testing, Market Research, Human Research, Software Integration

David Smith's Current Company Details
Bestow

Bestow

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Manager of Support Engineering and Quality Engineering
Center Point, IA, US
Website:
bestow.com
Employees:
290
David Smith Work Experience Details
  • Bestow
    Manager Of Support Engineering And Quality Engineering
    Bestow
    Center Point, Ia, Us
    View
  • Bestow
    Quality Engineering Manager
    Bestow Jan 2024 - Present
    Dallas, Texas, Us
    View
  • Bestow
    Support Engineering Manager
    Bestow Mar 2022 - Present
    Dallas, Texas, Us
    View
  • Jdk Acres
    Vice President
    Jdk Acres Jul 2023 - Present
  • Kelson Inc.
    Vice President
    Kelson Inc. 2010 - Present
    Board of Directors, making decisions on direction of corporation and how to handle assets.
  • Stripe
    Technical Support Engineer
    Stripe Jul 2021 - Feb 2022
    South San Francisco, California, Us
    View
  • Taxjar
    Technical Support Engineer
    Taxjar Jun 2019 - Jul 2021
    Boston, Ma, Us
    View
  • Cosential
    Api Specialist
    Cosential Nov 2018 - May 2019
    Dulles, Va, Us
    View
  • Homeaway.Com
    Tier 2 Integration Support
    Homeaway.Com Dec 2014 - Nov 2018
    Troubleshooting and correcting technical issues between property management software company's integrated feed and HomeAway's API using SoapUI, Altova XML Spy, Rest clients, SQL Squirrel, Splunk, Talend, Salesforce, Jira, and custom internal built Ruby tools. Proactively monitoring technical issues relating to server, quote and booking errors, minimum and maximum content rules. Testing and debugging new patches and API versions and ensuring fixes don't cause additional bugs. Work heavily with multi-teams: internal engineers, engagement managers, other developers, software partners, and internal support teams both technical and general.
  • Homeaway.Com
    Onboarding Coordinator
    Homeaway.Com Jan 2013 - Dec 2014
    Activate integrations for property management softwares to seamless flow to the HomeAway family of websites. Technically supporting and troubleshooting XML feeds for correct mapping from property management softwares to the HomeAway websites. Including full correspondence with clients, engineers and software developers. Along with various other projects including helping develop processes and documentation for more efficient team cohesion. Duties include social director for Channel Operations division of HomeAway U.S. entailing coordination of team building and social events.
  • Glaxosmithkline
    East Coast Steifel Otc Sales Rep.
    Glaxosmithkline Jul 2012 - Nov 2012
    Brentford, Middlesex, Gb
    Conduct research and east coast pharmaceutical sales rep procedures outbound while correcting data and systems in salesforce and DCS. Answer inbound calls from doctors, practices, inside sales reps, and consumers, updating on status information for our drugs and correcting and inputting data in salesforce while placing orders.
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  • Allclear Id
    Customer Service Agent
    Allclear Id Dec 2011 - Apr 2012
    Austin, Texas, Us
    Answer calls, trouble shoot and take care of tier 1 and tier 2 investigations for an identity theft protection company while continuously updating information between 2 databases. Salesforce being the main system.
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  • Apple Inc. (Volt)
    Mobile Operations Specialist
    Apple Inc. (Volt) Jan 2011 - Mar 2011
    Cupertino, California, Us
    Correct system errors to allow a seamless transaction between Apple customers and Verizon. Used Apple systems as well as Verizon and STI proprietary databases.
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  • Nielsen Co. (Entertainment Works Inc.)
    Market Researcher
    Nielsen Co. (Entertainment Works Inc.) Apr 2010 - Nov 2010
    New York, Ny, Us
    Conduct (qualitative) market research for television and film. Functions included personal interviews and database entry of results.
    View
  • Leo'S Pizzeria
    General Manager And Business Consultant
    Leo'S Pizzeria Aug 2009 - May 2010
    in charge of revitalizing a $150K business by changing marketing, promotional and sales strategies. Duties included hiring, training, inventory, promotions, advertising, customer service, bookwork and menu selection resulting in a $300K yearly increase in revenue.
  • Northern Iowa Center For Social And Behavioral Research
    Market And Human Researcher
    Northern Iowa Center For Social And Behavioral Research Mar 2008 - Dec 2008
    Cedar Falls, Iowa, Us
    Conduct (quantitative) human and market research in tobacco and reproductive health for university and state agencies. Responsible for collecting, entering, analyzing and interpreting data.
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David Smith Skills

Salesforce.com Training Market Research Crm Social Media Marketing Online Advertising Analytics Sales Management Software Integrations Integration Data Integration Data Analysis Account Management Social Media Marketing Customer Support Lead Generation Troubleshooting Quality Auditing Online Travel Data Mining Quality Assurance Databases Coaching Performance Auditing 3rd Party Software Integration Property Management Softwares Hasp Homeaway Software For Propfessionals Team Building Facilitation Apis Sql Xml Schema Json Soapui Sumo Logic Talend Vacation Rentals Escapia Homeaway.com Owner Dashboard Homeaway.com Property Manager Dashboard Online Lead Generation Account Coordination Activations Activation Support Events Coordination Splunk Logentries Basecamp

David Smith Education Details

  • University Of Northern Iowa
    University Of Northern Iowa
    Sociology
  • Kirkwood Community College
    Kirkwood Community College
    Liberal Arts

Frequently Asked Questions about David Smith

What company does David Smith work for?

David Smith works for Bestow

What is David Smith's role at the current company?

David Smith's current role is Manager of Support Engineering and Quality Engineering.

What is David Smith's email address?

David Smith's email address is cr****@****ail.com

What is David Smith's direct phone number?

David Smith's direct phone number is +131957*****

What schools did David Smith attend?

David Smith attended University Of Northern Iowa, Kirkwood Community College.

What are some of David Smith's interests?

David Smith has interest in Social Sports, Social Media, Animals, Swimming, Golf, Fishing, Health, Children, Education, Environment.

What skills is David Smith known for?

David Smith has skills like Salesforce.com, Training, Market Research, Crm, Social Media, Marketing, Online Advertising, Analytics, Sales, Management, Software Integrations, Integration.

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