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David Snapp is a Customer Focussed Executive Program and Project Leader | Service Delivery Excellence | Technology Professional.
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Senior Vice President & General Manager Us OperationsParnell Veterinary Pharmaceuticals Oct 2019 - Jun 2022 -
Relocation To Usa And Well Earned Career BreakFamily Jul 2019 - Sep 2019
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Head Of Engineering, Defence EngagementTelstra Sep 2017 - Jul 2019Melbourne, AustraliaAs the designated Telstra Design Authority, I lead a highly talented and skilled engineering team in support of network and unified communications transformation for the Australian Defence Force across all security domains. Teams are in the areas of System Enginering, System Design, Requirement Engineering, System Architecture, Configuration Management, Release Management, Deployment Management, Engineering/Design Governance, Network, Unified Communications, Monitoring and Control systems, Data Centre, and Verification & Validation. -
Director - Enterprise Customer Service UnitTelstra Jul 2016 - Sep 2017MelbourneThe Telstra Enterprise Customer Service Unit provides the single point of accountability for the delivery of all contracted services and ongoing service relationships. As Director, I led a team of 200 Service Delivery experts across all Enterprise customer tiers focusing on customer advocacy, in contract growth, profitability, and world class service delivery
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Customer Delivery ExecutiveTelstra Feb 2013 - Jul 2016Melbourne, AustraliaAccountable for the Delivery of all Telstra services to it's largest Enterprise customer, NAB. As CDE, led a talented team of Service Delivery, Program, and Technical resources to drive significant customer advocacy improvement, strong revenue and profitability growth, world class service delivery, and strong customer relationship management.
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Director (Acting), Telstra IvisionTelstra Jul 2012 - Feb 2013Melbourne, AustraliaTelstra iVision develops and deploys business video solutions that bring people together in real time. Through a portfolio of Business Video, Audio Visual Integration (AVI), Unified Communications (UC), Digital Media and Managed Services, Telstra iVision provides the enterprise solutions to drive real business benefits to its clients. In July 2011, iVision was acquired by Telstra. Led a team of Sales, Business Development, IT, Engineering, Project Management, Managed Service, Finance, Operation and Logistics Professionals.
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General Manager Service Delivery - Telstra IvisionTelstra Jul 2011 - Jul 2012Melbourne, AustraliaPost acquisition by Telstra of iVision in July 2011, led a strong team of professionals in the delivery of business video, audio visual, and unified communications solutions. Supported the integration of iVision into the Telstra NA&S orginisation.
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National Service Delivery ManagerIvision Apr 2010 - Jul 2011Melbourne, Australia -
Executive Gm, Managed Services GroupNec Australia Jun 2008 - Apr 2010Melbourne, AustraliaLed a team with all delivery responsibility for ICT services to Government and Enterprise companies spanning Customer Delivery (Service Delivery and Project Management), Professional Services, Network Operations (NOC and Provisioning), and Field Services.Restructured the business into a national structure and established a strong managed service governance framework to drive delivery excellence, cost control and repeatable service to our clients. -
Vice President Professional Services Asia Pacific And JapanTorokina Networks May 2007 - May 2008Torokina Networks (now acquired by CA) was growing consultancy providing clients with specialized resources, consulting services, and OSS Solutions to assist in maximizing the ROI from their existing investments in network hardware, software, and management systems. As part of the leadership team, I led a team of excellent consultants on engagements throughout Australia and Asia to support carriers and enterprises maximise the capability of their OSS investments.
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Director Worldwide Services AnzAlcatel-Lucent Oct 2004 - Mar 2007Melbourne, Australia -
Director Lucent Worldwide Services AseanLucent Technologies Jul 2002 - Dec 2004Singapore
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Director Program Management AnzLucent Technologies Jan 2000 - Jul 2002Melbourne, Australia
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Senior Manager International ServicesLucent Technologies Dec 1995 - Dec 1999Greater Atlanta Area
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Technical Manager - EngineeringAt&T Network Systems May 1992 - Nov 1995Greater St. Louis Area -
EngineerAt&T Network Systems May 1990 - Apr 1992Greater St. Louis Area
David Snapp Skills
David Snapp Education Details
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Master Of Engineering - Meng -
Bachelor'S Degree -
Truman High School
Frequently Asked Questions about David Snapp
What is David Snapp's role at the current company?
David Snapp's current role is Customer Focussed Executive Program and Project Leader | Service Delivery Excellence | Technology Professional.
What is David Snapp's email address?
David Snapp's email address is da****@****.com.au
What is David Snapp's direct phone number?
David Snapp's direct phone number is (704) 332*****
What schools did David Snapp attend?
David Snapp attended Clemson University, University Of Missouri-Columbia, Truman High School.
What skills is David Snapp known for?
David Snapp has skills like Managed Services, Telecommunications, Unified Communications, Pre Sales, Itil, Video Conferencing, Cdma, Service Management, Telepresence, Channel Partners, It Service Management, Professional Services.
Not the David Snapp you were looking for?
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David Snapp
Enid, Ok1groendyke.com2 +181784XXXXX
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4sodexo.com, state.co.us, uch.edu, uchealth.org -
3bellsouth.net, rescare.com, papajohns.com3 +150226XXXXX
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David Snapp
San Francisco, Ca3yahoo.com, 13datacenter.com, 13datacenter.com8 +141581XXXXX
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