My professional journey has culminated in a leadership position as a Digital Coach at Walmart. In this role, I leverage my expertise in time management and planning to optimize the online pickup and delivery department’s efficiency, thereby enhancing the overall customer experience.Through strategic communication and process analysis, our team has successfully addressed the challenges associated with one of Walmart’s most demanding locations in southern Utah. As a leader of leaders, I am committed to empowering associates and optimizing operations in alignment with Walmart’s mission of providing exceptional service to its online patrons.