David Soucie Email & Phone Number

Monett, Missouri, Us

• Continuation of previous role at Ensenta focusing on managing the Ensenta platform infrastructure team.• Led the successful migration of all Ensenta platform infrastructure to Azure.• Successfully retired multiple data centers as part of Azure migrations.• Served as infrastructure architect for the Ensenta platform.• Led infrastructure effort to bring the Ensenta business unit into compliance with SOX, SOC2, and Jack Henry internal security standards while still maintaining PCI compliance.• Worked with CISO office to develop a compliance program to deploy production compliant services in Azure.• Led the integration of Ensenta internal IT with Jack Henry internal IT functions.• Proven record of effectively scaling the Ensenta platform infrastructure to meet load demands.• Led multiple data center moves and site transitions for the Ensenta platform prior to migrating to Azure.• Trained application support team members to use Splunk to investigate and troubleshoot application issues for the Ensenta platform through premade dashboards and reports.• Created training curriculum for new members of the infrastructure and R&D teams.

• Led Network Operations team consisting of Systems Engineers, Network Engineers, and DevOps Engineers who support the Ensenta product platform and internal IT infrastructure.• Supported mixed Windows and Apple environment with a mixed user population of remote and in office.• Served as senior escalation point for technical troubleshooting and integration design with internal and external partners and customers.• Led the introduction of Continuous Deployment process using Octopus Deploy• Transitioned core platform infrastructure services and internal IT functions from managed service providers to internal teams.• Led infrastructure scale out and optimization projects which halved API response times and allowed Ensenta to grow transaction volume by 2.7 times while maintaining performance gains.• Led Data Center migration project, worked closely with Client Operations, Partner Operations, and Support teams to craft messaging and create test plans to allow customers to pre-validate their ability to interact with secondary site.• Led Database infrastructure refresh project leveraging IBM Flash storage which reduced I/O wait times from 20-40ms to under 1ms.• Piloted Splunk rollout and created KPI based dashboards to allow Network Operations group to reduce troubleshooting and investigation time from hours to minutes.• Led root cause analysis efforts for all infrastructure related incidents which resulted in lasting infrastructure improvements.• Initiated a security scrum team to create a permanent resource pool of system and network engineers to continually assess and improve the security of Ensenta’s infrastructure, this resulted in more than a 50% reduction in the number of findings and significant increase in the speed of resolution.• Led the deployment of Rapid7’s Nexpose Vulnerability management solution.• Ensured continued PCI compliance by working with internal teams and external audit groups to coordinate compliance activities.

Campbell, Ca, Us

• Manages IT organization supporting multiple lines of businesses including two SaaS platforms• Primary Systems Administrator supporting over 200 Windows/Linux virtual and physical machines• Responsible for presenting to executive management in regards to IT infrastructure and security compliance• Primary stakeholder in maintaining compliance with PCI DSS level 1• Manages relationships with external vendors• Retired Oracle EBS infrastructure including migrating instance to hosted provider for archiving

Campbell, Ca, Us

• Manages over 200 Windows and Linux Servers• Key member of two data center consolidations including having projected managed one of the moves• Manages VMWare environment with over 140 virtual machines• Performed an Exchange 2003 to Exchange 2010 migration and provides ongoing Exchange support• Key member in implementing PCI controls and attaining PCI level 1 certification for two product platforms• Primary Windows Server support administrator tasked with managing Active Directory, all windows servers, and SQL Servers• Provides on going mission critical support to three public facing SaaS applications• Supports SQL Server HA configurations including mirroring and log shipping to DR servers• Migrated DR site from a colocation facility to AWS• Implemented Splunk log server and forwarded logs from production Windows Servers• Implemented OSSEC host based intrusion detection system to monitor key infrastructure servers• Implemented Snort network based intrusion detection system to replace end of life Cisco MARS installations

Us

• Managed 80+ servers running Windows Server 2003/2008/2008R2.• Managed VMware ESX, ESXi, and supported VEEAM backup solution for VMware.• Managed NetApp SAN/NAS storage system that served as the backend for SQL Server databases, Exchange mail data, and VMware data stores and as the source for Disaster Recovery data replication.• Supported Active Directory/Exchange migration, moving 300+ users and over 1.2TB of mail data between organizations as part of a corporate merger.• Managed Exchange 2003 infrastructure including Symantec Brightmail Gateway and Symantec Enterprise Vault message archiving solution.• Configured and managed Dell KACE systems management appliances, for operating systems deployment and patch application.• Deployed Microsoft System Center Operations Manager (SCOM) 2007 R2 to monitor Windows infrastructure, Microsoft SQL Servers, Exchange 2003, and Cisco networking equipment.• Managed and deployed Citrix XenApp 4.5 infrastructure.• Developed Exchange 2010 migration plan.

Supported a hosted Software as a Service (SaaS) solution for financial institutions.Provided desktop and server support for a Microsoft Windows environment.Designed and managed a database infrastructure migration which introduced an EMC Clariion SAN, SQL Server 2008, and Windows Server 2008 with clustering.Provided performance management and troubleshooting support.Worked with outsourced data center and network staff to manage infrastructure.Documented procedures, including PCI-compliant operating environment.Managed the in-house network with Cisco ASA 5510’s and 2950 switches.

Us

Deployed VMware virtualization environment based on ESX 3.5 and Virtual Center 2.5.Built 30+ virtual machines and eliminated 10+ physical servers, reducing Data Center footprint and facilitating provisioning of new application environments.­Configured Symantec Backup Exec for VM backups.Deployed and maintained Windows Servers (Windows 2000 Advanced Server, Windows Server 2003, Windows Server 2008).Created a deployment script for Windows Vista using Windows Deployment Services, which was used to deploy hundreds of workstations and laptops.Supported Help Desk Operations to manage and service 400+ users and client machines globally.Configured Cisco switches (3750's, 2950's), maintained Cisco MARS application, deployed Cisco ASA/PIX firewalls, and managed users and phones within Cisco Call Manager.Supported Blackberry Enterprise Server and provided end user handheld support.Supported Citrix Metaframe 4.0 environment.