Front Desk Receptionist/Chiropractic Assistant
CurrentFollows Covid-19 safety protocols and procedures. Cleaning all equipment after use by patients.Greets patients and checks them in, confirming their insurance status, the ways in which they will pay, and their medical histories.Manages the practice's schedule, makes appointments for patients, determines when the chiropractor is available and confirms appointments to make sure patients are on time.Using Applications such as Chirotouch, Chirotouch Scheduler, Square Portal, Square Pay, Google Voice/chat, faxing, Microsoft Word and Excel, email database. Providing patients with posture scans and 3D foot scans, e-stim and traction therapy.Knows medical terminology and CPT codes for billing.Collects and processes payments from patients and insurance companies.Controls the waiting room, attends to patient needs, and ensures the office runs on time.Distributes educational information to patients as instructed by the chiropractor.Maintains organized files on all patients.Abides by HIPAA laws regarding sharing of personal medical information.Answers the phones and addresses all patient questions and concerns.Keeps the office clean and presentable, doing extra careful cleaning throughout the day and thorough cleaning at the end of each business day.