David Sparks Email and Phone Number
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David Sparks personal email
David Sparks phone numbers
I’m driven by the challenge of solving complex technical issues and ensuring seamless client experiences. With a proven background in managing technical integrations and troubleshooting, I excel at building strong client relationships and delivering tailored solutions that enhance system performance. I have a knack for breaking down technical concepts into actionable insights and collaborating with cross-functional teams to drive results.My experience spans API management, data integrity, and project coordination. Recently, I’ve been exploring Generative AI and taught myself Python to better understand how automation and AI can drive efficiency. As I pursue my next role as a Technical Account Manager, I’m focused on leveraging cutting-edge technologies and my technical expertise to drive success. If you're interested in technology, AI, or strategic client solutions, let’s connect!
Lemon Grove School District
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Extended Learning Program LeaderLemon Grove School District Aug 2024 - PresentLemon Grove, California, Us-Managed and reported student behavior, progress, and engagement to parents and administration via the school’s app, increasing parent involvement.-Drove adoption of digital communication tools, streamlining interactions between parents and staff.-Created educational and engaging activities on the spot while adhering to strict timelines and collaborating with team members.-Resolved student and staff conflicts by fostering a positive, solutions-focused environment.-Troubleshot technical issues with iPads and Chromebooks, minimizing learning disruptions.-Adapted communication to meet diverse learning needs, building trusting relationships and encouraging long-term student engagement.-Maintained professionalism in fast-paced environments, handling multiple tasks and stakeholders simultaneously
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Senior Client Support SpecialistSalesloft Jun 2023 - Jun 2024Atlanta, Ga, Us-Diagnosed and resolved complex API issues, providing clients with customized solutions to address data flow disruptions and integration bottlenecks.-Delivered training and support to clients on API best practices, enabling them to self-manage integrations and reduce system downtime.-Developed solutions leveraging RESTful API principles to connect Salesloft with CRM platforms like Salesforce, HubSpot, Azure, Twilio, AWS, and Google, streamlining customer data management and improving sales engagement.-Provided detailed guidance on implementing OAuth2 authorization protocols to secure API endpoints, preventing unauthorized access and ensuring data integrity.-Monitored API performance, analyzing error logs and debugging issues to maintain a high level of service reliability for clients. -
Client Support SpecialistSalesloft Jul 2021 - Jun 2023Atlanta, Ga, Us-Diagnosed and resolved technical issues, ensuring swift resolution and maintaining high levels of client satisfaction with a 90% success rate.-Cultivated and strengthened client relationships, delivering an exceptional customer experience and driving product adoption.-Acted as the main point of contact between clients and engineering teams, ensuring clear communication and seamless collaboration.-Conducted in-depth research using knowledge bases and databases to resolve complex client issues effectively.-Leveraged a ticketing system to manage and prioritize client requests, ensuring timely and efficient issue resolution.-Aligned support efforts with OKR targets, contributing to a 10% improvement in key organizational metrics.
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Data Migration Support AnalystJack Henry & Associates Jan 2020 - Jan 2021Monett, Missouri, Us- Client facing position focused on the data management and migration process. - Working with both the client and the programmers to strategize and plan the data conversion.- Schedule meetings with client management periodically to assess risks, potential impacts, and to ensure project deadlines are met. -
Support SpecialistSan Diego County Credit Union Nov 2018 - Jan 2020San Diego, Ca, Us- Executed financial clerical duties, adhering to rigorous government security protocols.- Triaged customer problems and concerns, engaging collaboratively to seek effective solutions.- Communicated intricate processes in a clear and understandable manner to customers. -
Member Service RepresentativeSan Diego County Credit Union Dec 2017 - Jan 2019San Diego, Ca, Us
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Research InternshipMcnair Scholars Program At Sou Sep 2015 - Nov 2017Conducted research and interviews which resulted in two published articles
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Cafe Manager/ BaristaCase Coffee Roasters Mar 2013 - Nov 2017Provided a unique and positive experience for all customers to bakery and roastery, handling complaints and forging relationshipsHandling day-to-day operations as barista, baker, and supervisor
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Assistant To Director Of ProgrammingJefferson Public Radio 2016 - 2017Edited, formatted, and organized automated programming to meet weekly deadlines -
BaristaStumptown Coffee Roasters Aug 2010 - Oct 2012Portland, Oregon, UsWeekly coffee tastings. education on history of coffee, how a La Marzocco works, and many brewing methods.
David Sparks Skills
David Sparks Education Details
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Southern Oregon UniversityCommunication And Media Studies -
Portland Community CollegeHst
Frequently Asked Questions about David Sparks
What company does David Sparks work for?
David Sparks works for Lemon Grove School District
What is David Sparks's role at the current company?
David Sparks's current role is ELP Enrichment Leader @ Lemon Grove School District | Generative AI Expert.
What is David Sparks's email address?
David Sparks's email address is da****@****oft.com
What is David Sparks's direct phone number?
David Sparks's direct phone number is +120849*****
What schools did David Sparks attend?
David Sparks attended Southern Oregon University, Portland Community College.
What are some of David Sparks's interests?
David Sparks has interest in Children, Civil Rights And Social Action, Politics, Environment, Education, Baking, Reading, Poverty Alleviation, Science And Technology, Photography.
What skills is David Sparks known for?
David Sparks has skills like Management, Leadership, Microsoft Office, Social Media, Time Management, Training, Research, Public Relations, Restaurants, Social Media Marketing.
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