Sr. Associate
Triton Federal Solutions
- Served as an important member of the project team supporting EM’s Communications Portal, an intranet application utilizing the Oracle Web Center Suite.- Served as the EM HQ Customer Service Desk Operator providing training and support to users of the system.- Responded to requests via phone and email.- Primary responsibilities include ensuring that all tickets are processed in a timely manner, as well asassisting DOE employees that have questions or problems related to the EM Portal.- Creating and maintaining web applications for the EM Communications Portal using ASP.Net.- Creating and maintaining SQL Databases, integrating older applications and web forms onto the EMCommunications Portal.- Maintained and updated the EM Public Website which includes ASP.Net, VB, Adobe Flash Builder 4,and JavaScript.- Maintained the EM Web and Portal team’s SharePoint 2010 intranet, including creating custom views,lists, and security.