David Sproul Email & Phone Number

Elizabeth, New Jersey, United States

Mt. Olive, Nj

My current role positions me to lead critical and globally impacting IT projects with a team of 40 project managers. My team has met or exceeded all project expectations, delivering tangible results that boost efficiencies in processes and enhance user experience globally. DROVE HIGH-IMPACT RESULTS:✔ Delivered large IT project portfolio within 2% of financial target.✔ Reduced $27M IT project demand to target of $11M.✔ Drive 50+ projects on average with a portfolio value exceeding $11M+ ADDITIONAL CONTRIBUTIONS:► Evaluate ROI and risk by analyzing business plans and architecting financial models to establish strategy and configure project requirements and roadmaps that optimize project results.► Conducted an in-depth time and motion study employing a cost model framework and established internal cost and profitability of business services for international relocations. Outcomes utilized to support pricing negotiations with current and potential clients. ► Conceived and implemented a change and release schedule for critical project and Portfolio Management (PPM ) technology which enabled executive management to monitor project priority for strategic decision making.► Build and coach a project team to full potential, providing tools, training, and education that develops a pipeline of talent. Foster a supportive culture that allows staff to leverage their skills and strengths to optimize performance.

Mt. Olive, Nj

In this role I was responsible for leading a team of project managers to successfully plan and execute projects, improve risk visibility, and proactively identify and resolve issues. Consistently drove a culture of discipline and excellence in execution. DROVE HIGH-IMPACT RESULTS:✔ Realized 30%+ cost reduction by spearheading outsourcing of level 1 support.✔ Championed formal approval process to meet audit standards and best practices in PPM.✔ Established Critical Governance Team ADDITIONAL CONTRIBUTIONS:► Source, evaluate, and manage of vendor relationships so that value creation is maximized, and service risk is minimized by defining comprehensive service requirement agreements.► Executed a quarterly release schedule ; streamlined system changes and minimized workflow interruptions. ► Took charge of pending backlog of 100+ prospective system enhancements, driving 40%+ to completion in record time.► Educated stakeholders on new processes and enhancements to ensure full range of system functionalities realized.

Mount Olive, Nj

Continuing in global services progressed to lead service excellence initiatives that facilitated improved processes, heightened efficiencies, and enhanced end-user experiences. Partnered cross-functionally with stakeholders across Accounts Payable, Fixed Asset Accounting, and Recruitment teams. Spearheaded several high-impact projects from requirement gathering to post-launch in a shared services framework. POSITION SCOPE:Balanced, prioritized, and managed incoming project requests with both competing demands and needs. Analyzed project scope, time, cost, and quality. Evaluated ROI and established project rank in collaboration with key business stakeholders, appropriately allocated resources to realize project schedule. KEY AREAS OF IMPACT: ► Drove the seamless rollout of all desktop technology upgrades to over 40K associates across global business units.RESULTS: Met all project deliverables.► Architected client training and resources to support the enhanced system and new features. RESULTS: Zero interruptions to work processes and full benefits of upgrades realized. ► Researched and established the requirements for internal metrics reporting and external benchmarking to facilitate strategic project funding decisions. RESULTS: Enabled identification of the key business areas that warranted strategic focus, the prioritization of programs and funding, and the allocation of necessary resources. ► Architected and directed plan, strategy, and launch of customer satisfaction survey and executive interview program to collect.RESULTS: Collected and analyzed and fundamental and valuable insight into company’s revenue and opinion drivers utilizing internal resources and information.

Mount Olive, Nj

Responsible to implement, run and maintain the Business Effectiveness service management profile including organization, suppliers, and processes for the Americas region. Lead management and measurement for the UX/EUE Deployment Program.

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Bs, Marketing, International Business

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