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David Sproule Email & Phone Number
VP, Sr. Manager, End User Support North America
at
Capital Group
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
VP, Sr. Manager, End User Support North America
Location
New York, United States
Company size
Who is David Sproule? Overview
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Quick answer
David Sproule is listed as VP, Sr. Manager, End User Support North America at Capital Group, a with 20 employees, based in New York, United States. AeroLeads shows a matched LinkedIn profile for David Sproule.
David Sproule previously worked as Director, Production & Client Services at Paramount and Sr. Manager, Client Services at Paramount. David Sproule holds Master Of Science (Ms), It Administration And Security from New Jersey Institute Of Technology.
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Email format at Capital Group
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Capital Group
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Profile bio
About David Sproule
A seasoned IT professional with 12+ years of experience in both technical and managerial roles. I possess extensive experience in effectively leading teams with diverse backgrounds and of all sizes. I have a proven track record in leading and coaching support teams for senior executives and leadership teams, among many other corporate entities. Over my career, I have successfully managed numerous domestic offices, catering to many different user bases of over 5,000+. As technology evolves, I strive to leverage the latest technology tools and AI to create a proactive support experience for our clients.In addition to Client Services management, I have a wealth of experience in cross functional project management. I have partnered with various Corporate and Technology teams through successful M&A transactions, agile implementation, and many security, networking, and cost-saving initiatives. I have also worked closely with ITSM teams on numerous ServiceNow enhancements over the years to enhance client and support workflows. Aside from work, I am a father to beautiful twin girls and am an avid Mets and Giants fan. I also love to golf.
Current workplace
David Sproule's current company
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Capital Group
11 roles
David Sproule work experience
A career timeline built from the work history available for this profile.
Director, Production & Client Services
Sr. Manager, Client Services
May 2022 - Jan 2024
Manager, Client Services
Feb 2022 - Jun 2022
Manager, Client Services
Dec 2019 - Feb 2022
Manager, Client Services
May 2018 - Dec 2019
Supervisor, Technical Support
- Responsible for overseeing all technical support for two elevator banks of corporate headquarters- Team lead for a group of eight technicians- Main escalation point for all technical issues- Led all projects for my team
Jun 2017 - May 2018
Sr. Desktop Support Specialist
- Ability to perform all desktop support analyst responsibilities at a high level- Provide close support for several channel presidents and top level corporate executives- Team lead for a group of four technicians- Responsible for coordinating projects, handling escalations, and overseeing day to day support for my team- Participate in a rotating technical on-call schedule - Assisting other technicians with high level troubleshooting- Work closely with other IT teams on resolving issues- Provide offsite production support for events, such as Upfronts and the MTV VMAs
May 2015 - Jun 2017
Desktop Support Specialist
- Responsible for all hardware, software, and mobile device issues across two executive floors of Viacom’s New York City headquarters, along with two other remote locations- Provide executives both onsite and remote support- Perform hardware repairs and upgrades on both PC and Mac- Troubleshoot and install various software applications including but not limited to, Microsoft Office 2010, Adobe, Corptax, Instant Interest, Intelliforms, ACL, TeamMate, Monarch, eDocs, MetaData Assistant, and Workshare- Responsible for video conferencing setups on Creston and Cisco devices- Responsible for office equipment moves- Diagnose and troubleshoot network devices, including printers and switches- Ability to multitask in high pressured circumstances- Responsible for exceeding customers’ expectations on service and providing quick, informative resolutions.
Oct 2011 - May 2015
System Administrator
- Provided both remote and on-site support for all hardware, software, printers, mobile devices, and servers for small to medium sized businesses- Experience troubleshooting all functions of Windows XP/7- Experience troubleshooting all functions of Mac OS X 10.5/6/7- Coordinated and performed maintenance on routers and switches- Provided onsite support for WAN and LAN connectivity, along with routers, switches, and firewalls- Experience with basic functions of Microsoft Exchange, including creating mailboxes and managing permissions and space quotas- Experience with basic functions of Active Directory, including creating user accounts and group policy- Experience with installing, upgrading, managing, and performing maintenance on Windows Server 2003/2008/Small Business Server 2008- Experience with installing and implementing firewalls, including Barracuda and SonicWall- Coordinated major onsite virtualization initiative using VMWare vSphere- Coordinated and implemented network design layouts for client’s new office and moves- Performed full onsite network implementations including installing all services, routers, switches, firewalls, and access points- Performed drive replacements on SANS- Traveled throughout New York City for onsite client office and home escalations
Apr 2011 - Oct 2011
Desktop Support Intern
- Assisted with basic troubleshooting of hardware and software issues for 300+ users- Performed hardware repairs and upgrades for both desktops and laptops- Performed software installations- Performed Windows updates- Ran virus scans on malware infected machines- Ran full machine data backups and restores- Activated and setup Blackberry devices, including BES activations- Diagnosed and troubleshot network devices, including printers and switches- Responsible for troubleshooting basic Mac issues- Gained knowledge of basic functions within Active Directory, Casper Suite, and SCCM - Deployed new computers and monitors to user’s locations- Was involved in a major Windows 7 upgrade project that involved backing up user data and restoring it onto freshly imaged Windows 7 hard drive and then swapping the drives out of the computers
May 2010 - Aug 2010
Team & coworkers
Colleagues at Capital Group
Other employees you can reach at fpcgllc.com. View company contacts for 20 employees →
RS
Rory Searing
Colleague at Capital GroupNew York, United States
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PB
Peter Brown
Colleague at Capital GroupLondon, England, United Kingdom
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CP
Christina Perez
Colleague at Capital GroupNew York, United States
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GV
Gaurang V.
Colleague at Capital GroupNew York City Metropolitan Area, United States
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RM
R. Michael Clurman, Jr.
Colleague at Capital GroupNew York, United States
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DD
Dimitry Drovniachine
Colleague at Capital GroupNew York, United States
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ZB
Zaki Bouaoudia
Colleague at Capital GroupNew York, United States
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CA
Carmen Andrin
Colleague at Capital GroupUnited States
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ZS
Zaab Sethna
Colleague at Capital GroupUnited States
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AK
Alexa Kim
Colleague at Capital GroupRichmond, Virginia, United States
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Rory Searing
Colleague at Capital GroupNew York, United States
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PB
Peter Brown
Colleague at Capital GroupLondon, England, United Kingdom
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CP
Christina Perez
Colleague at Capital GroupNew York, United States
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GV
Gaurang V.
Colleague at Capital GroupNew York City Metropolitan Area, United States
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RM
R. Michael Clurman, Jr.
Colleague at Capital GroupNew York, United States
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DD
Dimitry Drovniachine
Colleague at Capital GroupNew York, United States
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ZB
Zaki Bouaoudia
Colleague at Capital GroupNew York, United States
View →
CA
Carmen Andrin
Colleague at Capital GroupUnited States
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ZS
Zaab Sethna
Colleague at Capital GroupUnited States
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AK
Alexa Kim
Colleague at Capital GroupRichmond, Virginia, United States
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2 education records
David Sproule education
Master Of Science (Ms), It Administration And Security
New Jersey Institute Of Technology
Bachelor Of Science (Bs), Network Security
New Jersey Institute Of Technology
FAQ
Frequently asked questions about David Sproule
Quick answers generated from the profile data available on this page.
What company does David Sproule work for?
David Sproule works for Capital Group.
What is David Sproule's role at Capital Group?
David Sproule is listed as VP, Sr. Manager, End User Support North America at Capital Group.
Where is David Sproule based?
David Sproule is based in New York, United States while working with Capital Group.
What companies has David Sproule worked for?
David Sproule has worked for Capital Group, Paramount, Viacomcbs, Viacom, and It By Design.
Who are David Sproule's colleagues at Capital Group?
David Sproule's colleagues at Capital Group include Rory Searing, Peter Brown, Christina Perez, Gaurang V., and R. Michael Clurman, Jr..
How can I contact David Sproule?
You can use AeroLeads to view verified contact signals for David Sproule at Capital Group, including work email, phone, and LinkedIn data when available.
What schools did David Sproule attend?
David Sproule holds Master Of Science (Ms), It Administration And Security from New Jersey Institute Of Technology.
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