David Sproule

David Sproule Email and Phone Number

Duty Manager at Capita @ Capita
london, england, united kingdom
David Sproule's Location
Liverpool, England, United Kingdom, United Kingdom
David Sproule's Contact Details

David Sproule work email

David Sproule personal email

n/a
About David Sproule

David Sproule is a Duty Manager at Capita at Capita. He possess expertise in real time monitoring, teamwork, communication, microsoft excel, always punctual and 2 more skills.

David Sproule's Current Company Details
Capita

Capita

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Duty Manager at Capita
london, england, united kingdom
Website:
capita.com
Employees:
20136
David Sproule Work Experience Details
  • Capita
    Duty Manager
    Capita Nov 2009 - Present
    To manage real time adherence to ensure all advisors are adhering to their scheduled activity and also to ensure that planned service level is delivered by monitoring service level and making changes to break/lunches, scheduled offline activity or arranging overtime. Also provide the operation with hourly updates on service level performance.
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  • Vertex Data Science
    Customer Service Agent
    Vertex Data Science Nov 2007 - Nov 2009
    As a inbound customer service agent i would deal with customers queries efficiently always ensuring complete customer satisfaction while ensuring targets for Call Quality, AHT and Sales Transfer are met.
    View

David Sproule Skills

Real Time Monitoring Teamwork Communication Microsoft Excel Always Punctual Customer Service Microsoft Office

David Sproule Education Details

  • Brookfield High School
    Brookfield High School

Frequently Asked Questions about David Sproule

What company does David Sproule work for?

David Sproule works for Capita

What is David Sproule's role at the current company?

David Sproule's current role is Duty Manager at Capita.

What is David Sproule's email address?

David Sproule's email address is da****@****a.co.uk

What schools did David Sproule attend?

David Sproule attended Brookfield High School.

What skills is David Sproule known for?

David Sproule has skills like Real Time Monitoring, Teamwork, Communication, Microsoft Excel, Always Punctual, Customer Service, Microsoft Office.

Who are David Sproule's colleagues?

David Sproule's colleagues are Gordon Mcintosh, Salama Collisen, Simran Sheikh, Manjunath G, Ryan Healey, Divya Aravind, Chetan Shah.

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