Director of Sales, Australia & New ZealandJanuary 2016 – Current• • Currently working with Directors, 2 new business ventures. (Finance/ BNPL and Resales)Continual business growth over a 5-year period - from $4.2m to $21m in revenue.  Working with Managers and their teams – Staffing up to 32 members Board contribution for department direction/ budgets and business needs  Develop effective telecommunication standards for successful day to day business  Daily… Show more Director of Sales, Australia & New ZealandJanuary 2016 – Current• • Currently working with Directors, 2 new business ventures. (Finance/ BNPL and Resales)Continual business growth over a 5-year period - from $4.2m to $21m in revenue.  Working with Managers and their teams – Staffing up to 32 members Board contribution for department direction/ budgets and business needs  Develop effective telecommunication standards for successful day to day business  Daily operations, managing multiple facilities, staff training & HR processes Meeting business reporting and revenue requirements while adhering to tight deadlines  Guidance, training & expectations with a solution focused and forward planning outcome Identifying and training to enable succession planning Implementation of new business strategies and structure throughout all business sites Performance reviews of staff & overhead monitoring of all sites Compliance Training, Staff planning & budget forecasting  Interstate travel to set up/ maintain company process and procedure structure on all sites Guide managers and staff to create effective and harmonious culture Developing marketing and eDM communication to members for additional revenue Show less

Hotel Manager – Duel Locations (Centenary Hotel & Great Northern Hotel)January 2014 – November 2015 Management, maintenance, and daily operations, adhere to regulations Full Cash Safe operations and balance reporting for owners Recruitment and training management / 7 day roster application Supervision of gaming operations; Poker Machines, TAB and Keno  Managing very busy, changing, challenging environments effectively and with positivity Staff & Hotels… Show more Hotel Manager – Duel Locations (Centenary Hotel & Great Northern Hotel)January 2014 – November 2015 Management, maintenance, and daily operations, adhere to regulations Full Cash Safe operations and balance reporting for owners Recruitment and training management / 7 day roster application Supervision of gaming operations; Poker Machines, TAB and Keno  Managing very busy, changing, challenging environments effectively and with positivity Staff & Hotels compliance handling and procedure implementation Developed marketing and key business drivers for both locations Show less

Achieve QTR 4 EBIT for region: Target 6.25mil – Achieved 7.5 mil - Actively grow CRM and drive Sales team and customer service to deliver continued growth in all area's of the business. Build KPI's, contracts and commission structure that allow for driven executives and also incentivise fellow staff.  Installed sales processes and training on staff for sales development/ culture development and business direction. Creation and implementation of processes from previous rapid… Show more Achieve QTR 4 EBIT for region: Target 6.25mil – Achieved 7.5 mil - Actively grow CRM and drive Sales team and customer service to deliver continued growth in all area's of the business. Build KPI's, contracts and commission structure that allow for driven executives and also incentivise fellow staff.  Installed sales processes and training on staff for sales development/ culture development and business direction. Creation and implementation of processes from previous rapid growth period to enable accurate control and monitoring of sales growth for team and business. Developed workplace culture towards higher customer service standards and values. Installed sales processes and training on staff for sales development/ culture development and business direction. Creation and implementation of processes from previous rapid growth period to enable accurate control and monitoring of sales growth for team and business. Developed workplace culture towards higher customer service standards and values. Show less

Achieved all KPI’s for 2010, additional growth in sales business of $600,000Consistently achieving both monetary & profitability budgets for monthly and quarterly budget. Management and coaching of the Flynn’s Beach sales team consisting of; Sales representatives, Guests Service representatives and Office Administrators. Development of business policies and management of business P&L to maintain a successful and profitable business. Understanding the importance of building… Show more Achieved all KPI’s for 2010, additional growth in sales business of $600,000Consistently achieving both monetary & profitability budgets for monthly and quarterly budget. Management and coaching of the Flynn’s Beach sales team consisting of; Sales representatives, Guests Service representatives and Office Administrators. Development of business policies and management of business P&L to maintain a successful and profitable business. Understanding the importance of building rapport and providing each guest with the ultimate experience. Rapport building with local businesses to further develop avenues for push / pull marketing to drive additional day to day business.  Provided leadership in the sale process and closing deals for work colleagues.  Provided coaching and mentoring through individual performance management sessions. Show less

April 2008 – September 2009 (Accor closed business and redundancy was forced upon us) Management, training and supervision of 5 sales executives, 1 full time Guest Service Relations 2 part time, 1 Member Liaison Representative, 1 Owner Relations Manager – Team of 10. Organization and implementation of strategies and procedures for Guest Service Representative team to produce quality in house tours. Successfully achieved monthly tour budgets and increased close percentage… Show more April 2008 – September 2009 (Accor closed business and redundancy was forced upon us) Management, training and supervision of 5 sales executives, 1 full time Guest Service Relations 2 part time, 1 Member Liaison Representative, 1 Owner Relations Manager – Team of 10. Organization and implementation of strategies and procedures for Guest Service Representative team to produce quality in house tours. Successfully achieved monthly tour budgets and increased close percentage.  Building a self-sustaining and successful team by working on all areas of the business and producing current No 1 volume consultant in company, Coffs Harbour Master Sales Executive from a close of 11% to 15% and Sales Consultants new to the industry and Accor in March to closing at 21% for August and 24% for September. Show less

ACHIEVED SALES AND PROFIT GROWTH FOR THE FIRST TIME IN 3 YEARS - Driving business growth and sales to take the store to No. 1 in Queensland - Increasing the store’s gross profit by designing and implementing policies and procedures relating to pricing, discounts and package deals Management of all staff members including coaching, supervising and staff rosters. Organization of floor plan to maximize sales opportunities and impulse buying. Management and analysis of Profit… Show more ACHIEVED SALES AND PROFIT GROWTH FOR THE FIRST TIME IN 3 YEARS - Driving business growth and sales to take the store to No. 1 in Queensland - Increasing the store’s gross profit by designing and implementing policies and procedures relating to pricing, discounts and package deals Management of all staff members including coaching, supervising and staff rosters. Organization of floor plan to maximize sales opportunities and impulse buying. Management and analysis of Profit and Loss, Balance Sheet and Cash Flow. Operational organization of golf days and supplier product days Show less

** EXCEEDED CORE BRAND VOLUME, BUDGETED VOLUME AND TERRITORY EBIT FOR JULY 04 – JULY 05 PERIOD **- Responsibility for setting and implementing sales and marketing strategies in my groups/region in order to achieve volume, gross profit and EBIT targets - Partnering with independent customer groups to achieve product ranging and volume targets by securing contracts giving Fosters’ exclusivity across the product portfolio- Management and negotiation of National Account on-premise… Show more ** EXCEEDED CORE BRAND VOLUME, BUDGETED VOLUME AND TERRITORY EBIT FOR JULY 04 – JULY 05 PERIOD **- Responsibility for setting and implementing sales and marketing strategies in my groups/region in order to achieve volume, gross profit and EBIT targets - Partnering with independent customer groups to achieve product ranging and volume targets by securing contracts giving Fosters’ exclusivity across the product portfolio- Management and negotiation of National Account on-premise contracts including product placements- Coordination of spirits products advertising for all major groups- Daily interaction and relationship building with key business stake-holdersContinental Spirits – North Queensland 2000 - 2002Carlton & United Breweries – Townsville 2002 - 2003Fosters Group - Brisbane 2003 - 2005 Show less