➤ Identified and solved operational issues with BMW by implementing continuous improvement and Lean initiatives.➤ Contributed to lowering/controlling total logistics cost and led efforts to improve and optimize operational effectiveness.➤ Managed customer relationships along with BMW account to meet established metrics and performance expectations.➤ Developed leaders to be capable of coaching, counseling, and motivating associates to attain optimum performance.➤ Identified opportunities for business growth, ensured financial goals are met, and grew revenue for BMW account.➤ Ensured all company and HR policies and practices were communicated to associates and were consistently practiced.➤ Supervised, developed, and managed performance for 17 direct reports and delivered annual performance evaluations.➤ Monitored operational policies and procedures to ensure the most efficient and effective processing of delivery orders.➤ Maintained a positive employee relations environment to strengthen team unity, goals, productivity, and results.➤ Developed and maintained inventory/security controls to prevent shrinkage and shortages and control damage or errors.➤ Hired, onboarded, trained, supervised, and coached/mentored direct reports including the 5-member management team.➤ Maintained a proactive safety program consistent with company policy to provide a safe and secure work environment.➤ Managed the profit and loss statements for the BMW account, controlled costs, and implemented any corrective actions.

➤ Drove sales for GPC's largest subsidiary, the US Automotive Parts Group, generating over $19B in annual sales.➤ Oversaw 300 accounts within territory and created sales strategy and plan for independent and company-owned stores.➤ Developed, executed, and administered sales plan, monitored results against plan, and adjusted tactics to enhance results.➤ Promoted and led effective communications up, down, and across the business and ensured customer service excellence.➤ Collaborated with division vice president and general managers on business issues and plans to achieve financial results.➤ Identified and gained new customers and revenue opportunities for operations to realize over $800M in annual sales.➤ Coached and managed 150-member sales force to maximize territory results through effectively implementing strategies.➤ Managed multiple priorities in a face-paced environment with effective communication and thorough follow through.➤ Held team accountable to visit all stores, promote new product/pricing, and discuss moves/upgrades with stores.➤ Led efforts to resolve store issues while working closely with the management team on major and key accounts.➤ Established solid relationships with store owners and major accounts and provided knowledge and tools needed.➤ Partnered with Human Resources in the areas of hiring, development, coaching, and promotional opportunities.➤ Reviewed and understood financial and operation information and recommended actions based on projections.

➤ Managed operations and owned profit and loss financial responsibility for the NAPA Dallas Distribution Center.➤ Established process improvement initiatives that drove efficiencies and streamlined/optimized day-to-day operations.➤ Exceeded $200M in annual revenue and profit across 140 independently and company owned NAPA Auto Parts Stores.➤ Partnered with senior leadership and cross-functional teams to identify and lead distribution center network projects.➤ Oversaw and executed operations, human resources, and customer service functions for over 450 employees.➤ Collaborated with other operational leaders in the network to drive standardization of processes and share best practices.➤ Led market analysis, growth initiatives, and sales to exceed sales and profit revenue goals for each of the 2 years in role.➤ Supported operational strategy and innovation to drive business goals for revenue, safety, and operational performance.➤ Oversaw several large projects to increase productivity and profit including full warehouse and office remodels.➤ Ensured communication and teamwork among staff to aid in the accomplishment of the department's objectives.➤ Completed retail resets in 27 stores and installed and implemented new technology resulting in instant efficiency gains.➤ Successfully executed “Pick to Voice” system to achieve compounding double-digit efficiency increases for 2 years.

➤ Managed day-to-day operations with profit and loss responsibility for the NAPA Carrollton Distribution Center.➤ Hired, trained, developed, motivated, supported, and evaluated the distribution center's salaried and hourly teams.➤ Exceeded $130M in annual revenue and profit across 100 company and independently owned NAPA Auto Parts Stores.➤ Developed and monitored production plans and ensured that optimal staffing levels were allocated to the available work.➤ Exceeded sales and profit revenue growth responsibility every year and managed a workforce of over 250 employees.➤ Oversaw the DC's P&L and worked with salaried managers to maximize productivity and deliver budgeted targets.➤ Successfully converted 6 non-NAPA affiliated auto parts stores into the NAPA network and supported transition.➤ Managed associates while keeping safe work practices as first priority and making sure safety standards were followed.➤ Successfully placed new owners for 25 aging NAPA store owners that did not have adequate succession plans.➤ Achieved Triple Crown, NAPA's highest honor in 2007, 2008, 2010, 2011, 2014, and 2015 by exceeding key metrics.

➤ Operations Manager – Genuine Parts Company➤ Sales Manager – Genuine Parts Company➤ Assistant Sales Manager – Genuine Parts Company➤ Major Account Manager – Genuine Parts Company➤ Executive Management Training – Genuine Parts Company