Senior Developer Advocate and Principal Engineer with Cisco's "DevNet" developer engagement and support group.Role Overview: Design/build/deliver programs and assets aimed at making Cisco products easy to automate and powerful to integrate with, by providing a world-class developer experience and ecosystem built on high-quality APIs/protocols, innovative and powerful documentation/learning/training experiences, and reference code samples/projects/SDKs. Engage/inform/inspire the… Show more Senior Developer Advocate and Principal Engineer with Cisco's "DevNet" developer engagement and support group.Role Overview: Design/build/deliver programs and assets aimed at making Cisco products easy to automate and powerful to integrate with, by providing a world-class developer experience and ecosystem built on high-quality APIs/protocols, innovative and powerful documentation/learning/training experiences, and reference code samples/projects/SDKs. Engage/inform/inspire the developer community through outbound communications (conferences, blogs, videos, etc.), and provide a two-way advocacy conduit bringing customer use-cases, enhancements, challenges and opportunities back to product engineering groups.Technology Focuses: Cisco cloud and on-prem collaboration technologies (Webex/Communications Manager); Cisco security portfolio (endpoints/identity/auth); Cisco services integration (product lifecycle, inventory, ticket/RMA/ordering).Thought Leadership: founding DevNet member and first Developer Advocate; senior DevNet team mentor and career advocate; trusted advisor re Cisco automation/integration for >95% of the Fortune 100; multiple-time Cisco Live! Distinguished Speaker (US/Europe/Asia); Cisco Pioneer Award winner; industry Developer Satisfaction Award winner; designed and delivered the first developer-focused Cisco certifications with Learning@Cisco/Cisco U.Technical Skills: senior software developer (multiple languages/platforms) working with projects in large-scale data, real-time/distributed communications systems, AI/ML; cloud platform management and application delivery, AWS/Kubernetes ; AI/machine learning; security product implementation/automation; networking and network automation; full-stack app design and development; API design and documentation; automation and continuous-integration/continuous-delivery for mission critical enterprise and global systems; open source/Linux guru; documentation systems; presentation/video production. Show less

Systems design and software development for AMCAT, a small start-up focusing on innovation in SMB contact-center solutions.Developed administrator/management/agent frontend/UI and backend components, with main focus on analog/digital telephony automation and communication.Technical skills include enterprise software development languages and tools (Delphi/C++), embedded/relational database design and management, high-performance distributed systems… Show more Systems design and software development for AMCAT, a small start-up focusing on innovation in SMB contact-center solutions.Developed administrator/management/agent frontend/UI and backend components, with main focus on analog/digital telephony automation and communication.Technical skills include enterprise software development languages and tools (Delphi/C++), embedded/relational database design and management, high-performance distributed systems design/development/troubleshooting, networking, Windows desktop app development, full-stack web app development, security and high-availability design/implementation.Early career (first 2 years) focused on customer technical support, training and pre-sales engineering. Show less