Technical Co-founder / Principal Architect / President Of Engineering• Strategy: The Head of Engineering also plays a leading engineering role within the department where he is tasked with the planning, management, execution, and implementation of site/software projects, inclusive of the day-to-day project management, scope management, issue and risk management, as well as regular status reporting.• Collaboration and Support: highly collaborative. Working closely with the senior engineering team in the management and development of strategic planning. Working closely with user experience designers, developing, and deploying scalable technologies that will lead to increased consumer satisfaction.• Establishes and implements the strategic direction of the engineering and development initiatives.• Collaborated with customers on new features and functionalities.• Collaborates with the leadership to develop and meet organizational goals while supplying expertise and guidance on projects, operations, and systems.• Identifies, recommends and implements new technologies and systems to improve organizational processes and decision-making.• Establishes, communicates and implements engineering and development policies, practices, standards, and security measures to ensure effective and consistent operations.• Maintains knowledge of emerging technologies and trends in engineering and development related to the organization's industry.

Our vision is to connect liberty with freedom one cup at a time. Our goal is to donate one dollar for every cup of coffee. We envision a brand built on community and respect for our neighbors. We will provide people with love and come together to have a good time in a positive environment by offering premier food & beverage establishments in a warm, family-like atmosphere where customers can kickstart their day with a deliciously balanced menu.

Enabling Customers to gain efficiencies in cloud via cloud adoption. Enable teams to see through the trees and enable them for success. "Together we find your Identity & Security"-Lead technical projects and teams to Architect, design, develop, and implement identity management solutions using SailPoint IdentityIQ and/or Microsoft Identity Manager-Design of Azure AD Identity Governance, including PIM and Access Reviews.-Evangelize IAM Access Governance to Identity team, peer teams, IT Leadership, and divisional application owners-Evolve current IAM Access Governance Strategy to align with enterprise changing needsConsult on security policies, standards, and guidelines, working to make security requirements clear and accessible and develop reference architectures and reference implementation patterns-Partner with our CISO/Teams to secure Azure AD security principles and integrations.Maintain ongoing knowledge and support of servers and networks aligned to the Active Directory environments-Develop and document IAM policies, procedures, standards and guidelinesImplement and manage Azure AD Domain Services for authenticating applications in Azure Cloud

As a Industry Solution Strategist for Cognizant’s Microsoft Business Group (MBG), I provide strategic, advisory, solution and business transformation services for clients seeking maximum value from their digital investment, alignment to their business goals and low risk to success. With a combined sales for 2022(Q1/Q2) of eight million dollars of services sold. - Lead solution envisioning activities that realize our clients’ digital transformation agendas, utilizing advanced technical and business process offerings and leveraging the entire Microsoft Solution stack including Azure, M365 and Power Platform. - Provide critical skills and pragmatic know-how for designing and leading client engagements that deliver high-performance results balanced with low-risk approaches. - Blend strategic and operational experience and skills to collaborate with stakeholders at all levels to ensure the business’s priorities are effectively supported, all with strategies to maximize profitability, increase efficiencies, reduce complexities, leverage assets, and develop/retain skilled teams of professionals.Additional activities include: - Business Transformation / Digital Transformation - Industry Solution Architecture, Strategy, and Product Roadmapping across the Microsoft solution stack - Business Strategy / Business Process Optimization - Change Leadership Strategy & Enablement - Cost/Benefit Analysis - Design Thinking - Workshop Design and Facilitation - Assessment Design and Execution

Enabling Customers on the Power Platform and Data

As Director of Applications & Engineering fulfills a critical role overseeing the development of features and enhancements to many critical applications and services for first to cloud transformation. Maintains authority over multiple teams of 10 direct service engineers’ managers and 88 Indirect engineers supporting multiple delivery projects, focusing on service deployment, development, testing. Coordinating and leading product\Service demonstrations that showcase the alignment between the product’s features with the unique needs of each business area within the firm; in total, contributed to sales enablement across multiple key partners, producing over $15MM in gross revenue.-Reconciles service and product cost, performance, reliability, and operability to meet customer needs.Delivery of Modern Desktop & Autopilot to move from a central image to Modernize the user experience.-Delivery of Migration of the 2000 US firm users to Microsoft OneDrive with Citrix and retention policies reducing the dependency for on-prem.-Delivery of Microsoft Teams and Services with Governance providing the increase of communication of the firm by ~1.5 million minutes providing collaboration experience with M365 and IManage.-Delivery of Microsoft Identity Protection labels scanning increasing security posture.-Delivery of a core global Office system consolidating segregated finance system proving a global billing system using microservices concepts and workflow increasing revenue for 6+ Million in pre-production deployment.-Managing multiple teams with portfolio of $15+ Million Opex/Capex Budgets.-Facilitates the flow of key information and communication between the team, key stakeholders in firm leadership, development initiatives, service delivery, field operations and technical issues.Meeting all milestones and deliverables associated with a quarterly product release schedule; facilitates a culture of improved communication and cooperation between engineers and clients.

Oversees the development of features and enhancements to Microsoft Forefront Identity Manager; authored the Microsoft Identity Manager 2016 handbook.Directs a team of service engineers, focusing on development, testing, and debugging; satisfies all milestones and deliverables associated with a quarterly product release schedule.Serves an instrumental role in pre-sales, hosting product demonstrations that showcase the alignment between the product’s features with the unique needs of each client.Increased the library of documentation for Microsoft Identity Manager, enabling clients to address and resolve issues on their own and substantially lowering the volume of calls into customer service and generating $100K in savings.Develops reports on escalated support issues, featuring integration with PowerBI to provide near real-time insight into support gaps.

Investigated and resolved Microsoft Identity Manager issues reported by major enterprise clients that included Sprint, Nestle, Schlumberger, Blizzard Entertainment, Wal-Mart, and Best Buy.Supervised support engineers worldwide, serving in an on-call model to provide immediate response to customer needs.Worked with IT professionals, developers, architects, program management, account managers and business executives to resolve client issues and crisis scenarios.Joined with Development and Sustained Engineer teams to obtain the necessary product design information to develop proper solution strategies.Used trace analysis, debugging skills and resources, source code, and proprietary tools to assess issues and build solutions.

Responsible for supporting FIM CM, Portal, FIM Sync, Dirsync, SharePoint, SQL, and Platforms while also creating and delivering product training for enterprise clients throughout the Americas.Collaborated with colleagues in internal Microsoft groups to achieve project goals and meet customer expectations.Served as the co-author of MCS Documenter, which served as an invaluable resource to empower Microsoft engineers and consultants, increasing efficiency and productivity.

Provide reactive and proactive support to Enterprise Customers for the most technically complex or politically sensitive support situations in Microsoft. Deliver a high quality customer and partner experience through timely and effective response and resolution to customers. Ensure the success of Microsoft products within customers' IT operations by providing deep technical skills for proactive and reactive delivery that involve technically complex or politically sensitive situations in large, enterprise-scale environments. Provides strategic vision and guidance for successful implementation of customer solutions through developed trusted advisor relationships and successful integration of Microsoft products into customer engagements. Collaborate with internal groups and teams, partners, industry (account teams, product teams, CSS, PFE, MCS, COE)

Serves as the webmaster, technical expert, and focal point for WWW Internet communications, intranet and extranet applications, and standards and protocols on unclassified and classified servers used by the XVII Airborne Corps and personnel at Fort Bragg.Ensures the reliability, accessibility, consistency, and security of web servers; monitors server and application performance and system logs.Organizes and conducts meetings with user groups to facilitate the exchange of information among customers, focusing on optimizing the effectiveness of web presence and eliminating overlapping functions.Identifies areas in which upgrades are needed and researches, evaluates, and recommends new hardware and software and procedural changes to satisfy requirements. Installs and maintains Blackberry and Microsoft Exchange, Outlook, and SharePoint Portal servers and manages a Microsoft Windows 2000 SQL database server.Participates in briefings, conferences, and other meetings as a subject matter expert (SME).

Monitored and maintained a 12-HP Net Server clustered within a virtual array; optimized and managed clustering service to enable redundancy and failover.Executed backup and recovery of over 80 servers using Veritas NetBackup with tape, robot, and virtual array storage. Managed and configured storage area networks (SANs).Performed analysis, design development, quality assurance testing, and implementation of small- and large-scale information systems.Deployed and integrated IIS SharePoint Portal with SQL database and deployed Exchange 5.5 and 2003.Maintained continuous e-mail service to Fort Bragg, comprising more than 9,000 users.

Managed up to 30 personnel in the information technology office performing daily troubleshooting and network maintenance functions. Supervised 30-50 trouble desk staff supporting more than 2,000 users.Performed analysis, design development, quality assurance testing, and implementation of small- and large-scale information systems. Troubleshot, repaired, and maintained integrated systems, from mainframe to Microsystems; computer hardware and software; and peripherals.Configured wide and local area networks (WANs/LANs); configured TCP/IP, IPv4, IPv6, and VLSM; and installed and repaired Cat 3, 4, and 5 cabling.Designed and implemented multiple secure networks with Cisco routers and switches and Kg84 secure satellite communications.Managed computer hardware and equipment inventory totaling approximately $100,000.